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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great internet accessible thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy our new Nest system. We wave a two story home with separate up & down stairs thermostats. We installed tw nest thermostats. Setup was easy and the nest system learned our daily schedule. Manually setting away / home mode from our iPhone / iPad is easy. Temp adjustments are quick. One screen on our iPhones showing an overview of both is helpful. Detail screens showing usage info was eye opening. I am planning on expanding the system with other "works with nest" and IFTTT products for an overall home energy efficient (lower utility bill) system.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    It’s just okay...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device looks modern and clean, but it’s not really smart. It’s more convenient if anything to be able to control the temperature from your smart phone. That’s basically what your paying for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent and intuitive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't do house work and generally i get it done from outside. But this installation was very easy. There was one wire additional in my previous thermostat and i connected it wrong at first (it was not there in NEST video). Initially the NEST was cooling although it says heating. I called NEST CSR and they asked me to reconnect this additional wire different location. That person was extremely helpful and it got fixed. All the set-up was easy as well and the App works great. So far it is working as expected and am able to control from outside.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest thermostat does the job at any time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does so much more than a normal programmed thermostat it should be in it's own category. When you are in a cooling cycle it can do things like turn the compressor off early and leave the fan on so you use all of the cooling still stored in the coils. Integration with others Nest or third party products is well done and I really love it. Installation is really well documented and you can do easily do it yourself. Web and Android Applications are well designed as well and create a schedule is very easy. Lot of great features to explore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek design, easy to set up and uses.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real pro grade thermostat, easy to use, very conveniently installed and set up. Automatic pair the wireless, set your location and schedule. The sleek design and adorably round , turn to dial set up everything from temperature and other settings. Wifi connection with phone app, can control from your room or anywhere. Really like this Nest, work great with Google home. Will use this Nest Thermostat from now on with all homes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Best Product Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my best purchase. It was easy to install and works great. The more I use it the better it functions. If you can...buy this!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fantastic product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're really happy with our Nest thermostat. It was easy to install and works beautifully either at the unit or from my phone. Easier to set and operate than any other thermostat I've ever had -- and helps us be much more efficient with our energy consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    It's a thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Still learning new things about the operation of the unit. Easy installation. Very classy look

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had it quite long enough yet to speak on its energy saving abilities, but overall it was very easy to install without professional help and it is very simple and intuitive to use. Being able to control your home's thermostat from away from the house provides peace of mind and very useful functionality that you will no longer want to live without! It functions very well with the rest of our Google Smart home ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, my husband had this installed and up and running in less than an hour, which was easy to do by following the instructions. One of our favorite features is the fact that we can monitor and control it from our phones so no more jumping out of bed if we are too hot or too cold. One of our sons likes to crank the heat in the winter and now he can't do that anymore with the lock feature. The history feature is also nice so we can adjust one way or the other for energy efficiency. Thrilled we made this investment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and setup. Works great and lets me control temperature and settings remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    New technology is Great. lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and very easy to use. I was changing a 31 year old thermostat so anything would be better than what I had but this has been a pleasant surprise to see how easy it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Google Nest 3rd generation thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these because my son has 2 systems in his house, and they was his Christmas present. Since he has the heat pump system X 2 we was not sure how to install them because of the wiring and set up needed. He had a trained tech come and with 2 guys doing it the whole job took less than 45 minutes start to finish and they are working great. So if you are working on making your home a smart home they are worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium build...Well designed interface...Easy do-it-yourself installation... Beautiful looks (imo)... Excellent customer service...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is an awesome thermostat. It was super easy to install with clear instructions and it contained everything needed, even to cover up an existing thermostat. It is so nice to have my thermostat connected to my smartphone and my electric company even gave me a rebate to offset some of the cost. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 4 out of 5 stars

    Google Nest learning smart wifi thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent product. Works great. Love that I can be anywhere and turn my Heat/AC on/off. I can keep it set low to save on fuel when I'm not home and then turn it up when I'm on my way home. A lot of programmable thermostats you just set the times and temps you want and when you want. At least with this I can adjust it and not have to change my schedules. I love the eco feature that if it senses no one is home it kicks down to 50 degrees which is great if you forget to change it. Lots of other cool features as well. The only thing I dont like is for some reason, I'll wake up every once in a while and it will be pumping out 70 degrees when it's set to 60.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It is easy to use and quick. You can adjust it from your phone as well. The only downside is that it doesn't have a removable battery. My unit wasnt getting enough electricity to maintain the battery and after a year it killed the battery and stopped working. I bought another nest and ran an extra wire to keep it charged and it has been flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Fantastic Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the ability the NEST app has to allow me to change the temperature from my phone anywhere I want. It is fantastic to cool the house before I get home, and walk into a nice, cooled home. It works well with Siri and Google Mini. It starts to lean the habits of my family, and then create a schedule for cooling the house according to what we usually like. It even can recognize if we are in the house, and if we aren't it will turn on "eco mode". Yes it is pricey, but I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to use Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a dual zone setup (only 1 outside unit) - and they still work as they should. Temps have been nice and very easy to see and use (no more high/low temp settings). Being able to control them via the phone is nice as well. May get some more Nest products (like the doorbell). I had it installed and set-up by Best Buy squad as well - a bit pricey for what it entails, but worth the money so that i didn't have to hassle with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Really fabulous thermostat. Bought two !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a Nest thermostat for a few years but the previous reviews weren't that great a few years ago when it came out. I finally broke down and got one and really loved it. I thought I'd need to hire an electrician but it was really simple to install it myself. It comes with everything you need in the box. I waited a week after installing it to make sure everything worked well and it was perfect. So perfect that I bought another for my downstairs thermostat and it's working perfectly as well. I love it.

    I would recommend this to a friend