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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been running my thermostat for a couple of months now, and I'm loving it. Installation was very easy with the provided instructions and online video, and use through both the Nest and Google Home apps is simple. I've also noticed reduced energy usage since switching to this thermostat, which is saving some money on my power bill every month. A great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Best most efficient thermostat I've ever used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has actually help control our heating and cooling costs with its simple, easy to use eco mode. Not to mention being able to control it fully from any place on earth. Lots of great features with very easy installation instructions. If you're on the fence about such a large purchase, I would say it is worth every penny. Just the convenience features alone makes up for the cost of this item. It's almost like it maximizes the efficiency of your current unit and makes it run like new.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the Nest thermostat. I haven’t had it long enough to give a quality review, but so far it has been great. It was easy to install and appears to have helped us save on energy costs (hard to quantify because the weather has been HOT). The user interface is simple to use and easy to program. The usage data and scheduling could be better but it is leaps and bounds better than our previous “not smart” programmable thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Google Nest Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, we purchased two Google Nest Smart Thermostats and had them installed by the Geek Squad. We couldn't be more happy with these thermostats. They are easy to use, pleasant to the eye and, after about one week, they learn your temp settings and begin establishing settings on their own unless you override them. We are so pleased with them that we plan to have a 3rd one installed in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Awesome! Wish I'd gotten it sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had bought my Nest Thermostat sooner because I love it. My wife, who couldn't care less about most technology, is also in love with the Nest. It was very easy to setup and connect to my network. It's very easy to use on the wall and equally as easy to use via mobile app. I like that I can operate the Nest from anywhere, even at work! I like that it turns on and off the heat and AC almost instantaneously. I've already recommended this product to my folks and in-laws.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, not much to improve upon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2nd gen before this. I swapped out the 2nd gen and put in the 3rd. I like the 3rd better because of the two main differences. 1) the screen is larger and higher resolution and 2) the motion sensor is now far field. The larger screen is nice so you can see information from further across the room. It's not a deal break and wouldn't be worth replacing a second gen on that alone. The far field sensor means the Nest can tell if you are around when you are further away or off to the side better than the old one. If you are further away, it will see you, activate the screen (which you can now see from further away) and know not to go into auto-away more (now called Eco). It is also slightly lower profile, and it looks great on my wall. It comes with a plate to cover more of the wall space if you are replacing an older thermostat and don't want old mounting holes and whatnot visible. As with any Nest, it makes it easy to control your temperature from anywhere in the world with your smartphone and with automated programming, it will save you money. Some utility companies will reimburse some of cost of buying this. Mine didn't but that didn't affect my choice to get this. I don't have the Protect or cameras they offer, but I do have an Echo, a Wink hub and Harmony Home Hub, all of which integrate with Nest. So it's all interconnected and easy to control from any of those platforms. Next is not HomeKit enabled yet (meaning you can't ask Siri on iOS to control it). So some people I know have replaced their Nest with another brand that is HomeKit enabled. I have an iPhone and iPad and use the iOS app to control it all the time, so it's perfectly usable for Apple folk, its just not embedded with the specific HomeKit platform. Not a huge deal really. If you have a Nest gen 1 or other non-smart thermostat, get this. If you have a Nest Gen 2, wait for a more significant upgrade. Unless you need it to be HomeKit, its the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is sleek and intuitive. Very easy install, all tools are provided. App is nice, works great with Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and having the ability to change the temperature from anywhere and it learn my adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation, Overall performance

    Rated 5 out of 5 stars

    Saving Money on A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to install, and packed with good features.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Looks good and works great. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Allows me to control my home temperature from anywhere using my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Slick and modern

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy to use, love being able to control it from my phone when I'm not home. Turn the AC off when I'm not home, turn it on from the car when I'm on my way. I don't like the learn feature, need to figure it out. Not sure how it learned to turn down the temperature down in the middle of the night but I constantly need to erase the memory so I don't wake up in the middle of the night being cold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a new home and I planned to upgrade to a Nest. I'm glad that I waited for the Gen 3 as it installs and sets up very easily. The quality of the integrated software is excellent and the actual unit feels solid! I turned the schedule off. I come and go all the time with not fixed schedule therefore it did not control the temp in the house very good. I love that I can change the temp on my phone from anywhere. We'll see how much we save as it learns our home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use. Easy to install. Works with wifi. Comes with background plate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Solid Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works. Already have some in the house but added a new zone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my Nest gen 3 thermostat. Installation was fairly straight forward. Make sure you use the online wiring guide. It creates a custom picture to follow based on the wires you currently use. Having the ability to control the temperature from the upstairs bedroom is really convenient. I know a lot of wifi thermostats can do that, but the additional features of the Nest make it stand out. I especially like the balance choices for using the heat pump vs aux heat.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, I’m very impressed. It was easy to install, it looks great and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    The nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and easy to operate! Love being able to control from my phone. And got a reward from Con Edison.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Money Well Spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, the app is easy and very convenient. passing by it lights up and displays our temperature... we are now more conscious of our air condition temperature which reflects on our overall electric bill... the device learned our habits very quickly soon it was setting itself! We look forward to seeing our energy bill next month. it knows when were not home and it knows when we are. we used to crank our air down to 72% now were leaving it at 75 or 76 because it feels just as cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    New Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved to this house and had a Nest in our previous house so after a major remodel we installed a new Nest. It works and looks great and we enjoy the ability to control it when we travel or from our phones anytime.

    I would recommend this to a friend