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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Not easy to install. I recommend a professional. Great to control thermostat with app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Amazing and works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, works great! Easy to use and install. Great compatibility in the echo system!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Awesome device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have thermostat. It works perfect. I am able to connect and control it from anywhere .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nest Worked- Just Not with My Central Air Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way that it works, except for one thing. It was not compatible with my particular central air system. Nest says that their product works with 95% of all systems. Mine wasn't one of them. It seems pretty intuitive to use. Choose a program, turn the dial, and then tap to enter. My unit stayed on at 72 all the time. While I tried to adjust the Nest temperature up and down, my system did not respond to my requests. Regretfully, I had to return my Nest. I would recommend it, BUT anyone considering buying should check for compatibility with their a/c unit (Label).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat, all the information you need at you fingertips and a very good learning thermostat. Unfortunately it was not compadible with my system as it did not have a dedicated C-wire (power). If I had only one zone it may have worked but I have 3 zones so putting 3 thermostats started overloading my system due to the power requirements needed to charge. It's a disappointment because I loved this thermostat! It was easy to setup - took literally 10 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent Smart Learning Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought the Nest was to be able to control the thermostat when not physically home. This nice feature works as advertised. What I also like is the thermostat learns from how the temperature is set throughout the day and automatically uses those settings unless manually overridden.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Good for the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest smart thermostat is the a great tool for conserving energy bills without giving up comfort. It linked with my google assistant which is a plus. The phone app also make it easy to change settings if you forget. It will remember your habits and knows when you are home. I like the displays on the face of the thermostat that keep you weather conditions current. If looks nice on the wall too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Super convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! I haven't had any problems using this with any of my Google home products or with the Nest app. I especially love having the ability to control the temperature remotely so that I can make sure my cats are okay when I am away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great smart thermostat!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Very simple to install and operate. Most of the functions we control from our smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is a wonderful tool. The perfect alternative to your typical thermostat, the nest is smart. It is also easy to use and go from heat to cool and control the temperature. You can set it so that the temperature will know when the space is occupied or not occupied. It is an energy saver. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a single direction thermostat (it either heats or cools or is off) prior to purchasing the Nest. In central NC, that's not a good solution as we have days that have 40-degree swings between the daily high and low. Install of the Nest is super simple. They even provide the screw driver. Easy interface to connect to wi-fi. You can run it from the unit, on your cell phone, or over Alexa. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install (assuming you have cell service as you have to turn power off you can't find a fuse linked to the thermostat directly) both in terms of physical install and programming. It has been great so far. I found it easy to get a rebate with my local utility as well ($45!). I do wish the integration between Nest and Google Home was a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    High quality but install can be complex sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed, the Nest worked great. It's simple / intuitive to operate. It will be a while until I can see how much, if any it impacts energy usage. Check your electricity provider for rebates/discounts. I could have bought my Nest from my provider with a $100 discount. In my case, installation was complex even for my ac/heating service company due to the nature of my system which has dual fuel and a steam humidifier. They had to do some significant rewiring and replace a part of the existing system. For some systems, the install can be much simpler such that even a non-mechanically inclined person can easily do it. In my case, professional installation (and an additional part) was needed and cost more than the Nest device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Smart thermostat was easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest smart thermostat and love it already. Setup was pretty easy, and now were just training it. But it is already intuitively making adjustments at night and in the morning based on our schedule. I am able to adjust it from my phone when I'm leaving work. Right now we have it hooked up to the our Google Home as well, so I can adjust it by telling google, without getting up. Nice feature. Waiting to see if and how the bills are actually affected though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't done a lot with it yet. The setup was simple. Turn off the breaker. take off the current thermostat. Mark the wires with the labels that are in the package. Connect the new one. The Nest boots itself up and guides you through the setup. It finds your home wifi signal. I downloaded the app which works just as described. Two other things that I love about it is that it lights up when you walk past it, and that it knows the weather because you put in a zip code in the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Just as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been contemplating going to a Nest thermostat for almost two years after we bought our house. I finally made the plunge when it went on sale (20% off!). I was able to install it in under 30 minutes (just as advertised) and within a few days it has captured the changes we put into it during 24 hours (cooler at night and warmer when waking up) along with changing the settings when no one is home. Plus it looks sleek on the wall! Even my non-tech wife thinks it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Best smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd nest and I couldn’t be more pleased with it. The install take 15-30 minutes depending g on your comfort but really easy to get up and running. I have Alexa voice control in my house which fully integrates and app control is also very easy. The design is unbeatable and very elegant. I would highly recommend to anyone who is interested in smart tech.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Set it and forget it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set a schedule for what you want the temp to be and what time. Can have it start cooling down when you’re on the way home from work and have eco temp set when you’re gone to save money on your bill. Control everything with your voice or phone. Can also be manually controlled with the wall unit but I never do. Looks good. Works great. I have one for upstairs and one for downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Very happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thermostat. A little pricey but worth the investment if you like to control your home at ease. The install was easy and from what I understand, this is one of the only smart thermostats that can function properly without a direct power line which is not in most old home's wiring.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st generation, which had no problem for as long as I had (until we moved, about 10 yrs). And I recently have purchased the 3rd generation thermostat for my new home. As I expected, very pleased with the impeccable design and performance. Very easy to install and configure. compatible google home. This is the 2nd thermostat for my dual climate system.

    I would recommend this to a friend