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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good for new home owners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and it made my life easier and saved money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than i had thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had been wanting this thermostat for quite some time and I resisted due to the cost and not fully understanding what they could do. Well we finally bought 3 and installed in our house. The control and information available is great and wish we had got them sooner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome and so functional and learns. Best for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would highly recommend. Installation was east too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and saving energy $$ already and it's only the first month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest learning thermostat works great with alexa and google home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Air Conditioner wifi and remote controller thermostat is perfect for my home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised will help save on monthly gas bill

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not so sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement for one that went bad after 3 months. its a nifty item and great to manage with an app, but after it went out under such a short time, I'd be hesitant to recommend it. Google replaced my original one but i had to wait week to get it. I bought this one from Best Buy because I needed a replacement immediately. Hard to live in 90 degree temps w/o AC.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cliff, thanks for sharing your experience with us. We’re sorry you came across an issue with your Nest Learning Thermostat after such a short time.

      Your comfort is our utmost priority. We recommended reaching out to our support team again, so we can provide you options while waiting for your replacement. You can contact us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped our heating bill. Easy to use. Saves on our worry of wasted heat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Always find great selections at best buy

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Accessible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat is placed 16' off the floor so it's great to be able to control it from any mobile device or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it with the rebates!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Nest E, the Nest Learning Thermostat is an upgrade, mainly in aesthetics and visibility of the screen. We still prefer to set our own schedule. With the rebates offered, it was an easy choice over the Nest Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Takes some getting use to but works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great jus takes alil bit of getting use too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially good for elderly person who can’t control temp

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our new home and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband feels it suits all our needs great!It is perfect for our home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a little over a month. Installation went pretty smooth, instructions could have been a little clearer, but all in all ok. Not sure it is totally learning, however, our grandson came home for spring break and thus was keeping it on at night when we had turned it up. Will see how it does once he goes back to school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art. Easy to use. So much better than an old fashioned doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest line. Product was ready to install and link to my network.

    I would recommend this to a friend