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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these. They were very easy to install and work great. They also look great. I watched a YouTube video to learn how to install them and it was pretty self explanatory. The app is easy to navigate. Love the fact that it learns how you like the temp and then keeps it that way to save you money. it also learns when you are away and home via your cell phone to save you money. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Loving the nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation was a breeze. The app is easy to download & set up. We were away on vacation right after I installed them & the temps at home dropped to sub zero. I was able to increase the temp in my home from my phone, so i didnt worry about the pipes freezing. When we boarded the airplane for our 2 hr flight home, i reaied the temp so it would be comfortable when we got home. I havent had any bills yet, but I'm sure we'll see significant savings

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Really awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your reading this you probably know that Nest makes very quality products none more well designed than the thermostat. The thermostat looks Good, saves money, works well, and is now at your finger tips on your smart phone. I use the weather feature For the farsight function to display the outdoor weather with forecast for the day. It really is a smart thermostat that is as easy to use as the iPhone. You'll be happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Honywell Programable Wifi Thermostat, and thought I would try out Nest. Nest is very user friendly, and works great when it is in a living room or somewhere where there is high traffic. I have another thermostat upstairs in a hallway, so I didn't upgrade that to Nest, due to the location. The only thing I wish would be an option, would be to see the current temp on the thermostat when you get close to it. So far that isn't an option.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    It’s cute!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish! Easy to install, I was able to do it myself. My previous thermostat was battery powered (so it lite up the dials) and I changed it out because the AC unit stopped turning on... no sound, nothing... making me suspect the thermostat was the issue. Now, I’m not sure if this is a flaw of the Nest thermostat or a perk... however, when I installed the device, the power did not come on. Called an AC person out to find that I had a blown fuse causing now power to reach the thermostat. Fuse replaced (AC companies really over charge for the little stuff), Nest powered on. Two days later, I get a yellow wire error on the Nest. This caused my unit to freak out, turning on and off as the error came and went. I struggled to get the app to allow me to turn the unit off to prevent the constant on and off issue, having to wait for the moment the error cleared for just enough time for me to raise the temp to aide in keeping the unit from trying to kick on. Read some Nest forums to find this to be a common issue, the yellow wire error. One person brought up a good point, maybe my old Thermostat was not “smart” enough to acknowledge the yellow wire issue, which may have been present all along? The yellow wire controls cooling, btw. Called the AC guy back out (more money, yay). Found out that I had an issue with my AC units contractor, a small $10 part that has connectors on both sides and copper coils inside. The coils had burned, literally. How does this even happen? My unit is only 7 years old. Needless to say, a $10 part cost me over $300 to fix... highway robbery!!! So I’m on the fence a bit? Thank you Nest for helping to identify an issue? Or thank you for causing it? Not sure! PROS: Ultimately, I love the thing. It’s cute. It goes to sleep and lights up when you are near. You can control it from you phone, away from home too. I like the option to turn on the fan to control humidity. CONS: Pricey! I should have opted out of getting the learning one because this feature just would not work correctly. I would wake up to extremely high heat settings, causing me to lose sleep... I never put the heat on at night, and def not at 76 if I ever had to, why would it automatically go there at 6am?? I felt like the thing had a mind of it’s own so I disabled it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    So simple it's awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is most advanced product you can get that is this easy to use. Installation is easy, even comes with it's own screwdriver and wire marking tabs. Set up is straight forward and it learns quickly. I went from adjusting daily with previous thermostat to only touching it if I need to set something out of the ordinary and with auto away it saves a ton. Using the app to make adjustments away is a breeze. It's an outstanding product!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, easy to install. Love the overall look and features.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostat connects to wifi, I love that I can make adjustments through my phone and not have to walk across the house too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted a Nest since the first version, but never took the plunge. Well, last fall I moved and found that the new homes thermostats were not calibrated properly due to age and I finally had my justification to get a couple. They work great and have already saved me some money. They are easy to install (took about ten minutes each for me) and they integrate well with my Amazon Echo Spot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Extremely Useful Device to Control HVAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install using the built-in spring-loaded clips on the mounting base. The Nest app is really useful to control my AC and heating; the device also has smart technology and notices when no one is at home (which then changes to temp settings to my pre-determined levels to save energy). All of the smart features are easy to override as well - and it then learns and adjusts how it maintains a comfortable temp based on your style.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Your easy button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy install. Sleek look. Easy to run by your phone making it accessible anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Installation

    Rated 5 out of 5 stars

    Google - Nest Learning Smart Wifi Thermostat - SS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and very easy operation. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as my second Nest thermostat for my dual zoned home. It is very easy to install and love the fact you can access it from anywhere in the world (app or web) , get notifications, change temp or settings and gives monthly reports. It is very sleek and visually pleasing. It works very well with the Nest sensors too. It a bit pricey, but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a good product with some nice features, though some is a little misleading. The ability to program from a phone or PC, or adjust any setting from a phone or PC is really a plus. The thermostat has a sleek design. The app and web interface is easy to use and provides useful information regarding usage and settings. The thermostat itself is a little cumbersome to navigate through the menus, but can be done. Initial setup was really easy and it walks you through the whole process. My only complain is the box and all advertisements always show the fancy display lit up - however, it only lights up when you approach it or walk past it. I wish it was on all the time, but thats not that case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy Installation / Instant Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed this and the Honeywell equivalent. Read Honeywell no longer updated the software. Easily installed the Nest with color coding. Realized a decrease in my electric bill in the first month. I love being able to control it when I’m not home. Amazed at how quickly it learned my preferences at different times of the day and over the weekend. Have already recommended to others, who are pleased also. Well done Nest!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to control and read. Also, it looks like it will be saving energy. I like the fact that when I travel I can control and monitor the heating and air conditioning from my phone. I had it installed by Best Buy and the technician did a great job. I recommend this item for all these reasons and also looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy and Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to connect to the app. I like the simple design and functionality. It's already paid for itself as my energy bill for the first month dropped nearly 30%!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    best thermostat you'll ever own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend so much on a thermostat when I've seen other programmable ones for much less. The beauty with this is it really does learn your habits and will save you on your energy bill in the long run. Plus most utility companies will provide rebates for installing one. I really like the fact that you can control it from your phone whether you are home or not. Great for homeowners and landlords that pay for their tenants' heating!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has been such an upgrade over my standard from its features to its ease of installation, intergeation into the Nest system and finally its aesthetic which is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great, saves us a ton on energy bills!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thing. It may not be for the non-tech-savvy, but it works great and for someone like me, it's easy to use and set up. The instructions are very detailed and straightforward. Our power bills are probably about 25% lower as a result of using this. We would highly recommend to anyone looking for a thermostat designed for the 21st century.

    I would recommend this to a friend