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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the looks of the unit. The large dial is great. Only downfall is when the internet loses connection the unit is completely affected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is very easy to use, is extremely efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really neat gadget, looks great and functions even better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. I like the fact that I can access it via my phone/tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Energy Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product will pay for itself fairly quickly, especially if you live in an area that offers rebates by your energy provider (up to $150 can be returned by registering your product). On top of the affordability, the energy saver trims 10-15% off your utility bill every month, and its programmed to continually learn and adapt to your preferences.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so cute, however it was causing me issues with my older AC. After replacing both in door and out door unit the nest was still giving me issues. It didn’t work well for me but other friends of mines have it with no issues.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, EstherJ. Thank you for sharing your feedback about your Nest Learning Thermostat. We're sorry to hear that your experience with the device was less than ideal. We'd like to know more details about your experience with the Nest thermostat so we can assist you with any technical issues you may have encountered. We recommend reaching out to our dedicated team of specialists on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Smarter home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older thermostat with 3rd gen nest. Fairly straight forward install. I did have 1 problem, called nest and they walked me through it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the easiest thermostats to install. Easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Nice to be able to control from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy to install, and a ton of great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am enjoying this thermostat. There is only one issue I've dealt with that prevents me from giving it a full 5 stars. I admit that the issue I will state may be my own lack of knowledge, but it is my only frustration nonetheless. My Nest has learned the temps we use, and has automatically programmed itself (awesome). However during the day when it is set to 75 degrees it will allow the temp to get all the way to 79. I'm not sure why that happens, and it seems like more work to get it back to 75 after getting that high, Overall though, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive and looks great! Love it - must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd Nest for my home..Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a home with 3 zones. This is my 3rd Nest to complete the thermostat makeover. They are so efficient and that's why I have upgraded all my thermostats from the Honeywell. I love the auto-away, schedule, usage history and the remote access features especially when I do travel quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product! Utility charge reduced first month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great tech support! My wife installed it in 15 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup on my existing Nest account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got incorrect advice the first time any had to come back and get the more expensive model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple operation, looks very classy, but does so many things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Product and I'd recommend it to other people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great And programs itself after short time. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is WOW what a great device for the home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to install and intuitive to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions are in plain english and the package even includes the screwdriver to install. I love being able to program this online.

    I would recommend this to a friend