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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 12,079 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Execellent for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and program. Best thermostat ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great money saving purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation. Very pleased with the ease of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to install , and easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 1 out of 5 stars

    Nest is GREAT! Support is NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, Review is 1 star because 24/7 support is not 24/7. Still waiting on a call back and email response. Phone call disconnected after being on hold for 25 minutes. Now, as for Nest, it truly was quick and easy install. My issue was a blown 3A fuse in my HVAC system giving a E74 fault code for no power. The Nest data had me doing all kinds of steps to resolve before saying I needed to contact support. Well, house dropped to 56 degrees over night so I couldn’t wait. Busted out my HVAC manual to decipher an LED status code on unit which directed me to a fuse blown. Replaced fuse for $3 myself and Nest working great with Alexa and Siri across all my devices. Bottom line, unit is great, works well, looks nice on wall. I’d recommend it. If you ever need support, hopefully you’ll have better luck. It isn’t 24/7 unless they count the application with troubleshooting steps as “support”

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about this experience you've had when reaching out to our support. Our phone support is 24/7 however we're experiencing an influx of calls due to new installations and the changing seasons, so there may be some hold time before reaching someone. Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and then it does the rest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving the ease of use and the overall benefits.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can change the temperature wherever I am. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have 3 of them and they are awesome to have.........

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product to have complete control remotely

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone should have one of these in their home!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love that we can control it from our phones

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product I use this a lot with there Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dding what it is suppose to do and that was biggest fear when buying this -- but now no fear what so ever -- awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have some small glitches, took up to a month to start Home Away mode to work correctly. But all seems to be working now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for home as had before in previous home. Love the features to adjust temperature when you're gone. Was if use we app and voice controls. Does provide advanced features like keep fan running, add additional temp sensors and more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest, a really great productive & worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd nest. Great product and great company.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Us very great product and easy to settle up.........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!!! Absolutely love it!!!!!!!!!! . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Thermostat, but the only thing that I found challenging was manually setting up times you want your house to cool vs the auto sense. If you leave it on Auto all the time, it's good, but I didn't feel the phone app or the functions on the device were user friendly.

    I would recommend this to a friend