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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It works great! Wish I had purchased sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring on the savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new thermostat. I usually forget to change the settings on mine before or try to remember setting timers and all. This learns when you come home and adjusts accordingly. I can't wait to see this year over year

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great,nice ,ecxelente,loved easy to work,like, 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hurray!! No wires.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to the future. My home sure is "smart"!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've ever made! Get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. It so easy to control away from home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but new to me. I bought remote sensors to go with it. I had hoped to control via an average temperature (remote and main thermostat). It appears that it will control from main thermostat or remote thermostat(which can be scheduled) but not an average of both, simultaneously.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Oldschool. We appreciate your choice in selecting the Nest Learning Thermostat and Nest Temperature Sensors for your home. We apologize if the functionality is not meeting your expectations.

      You are correct in how the Nest Temperature Sensors work in conjunction with the Nest Learning Thermostat. You can set a schedule for your thermostat to utilize different sensors at different times of the day. Although you can attach up to 6 sensors per thermostat, the thermostat can only use one sensor at a time. With Nest Temperature Sensors, you have the flexibility to choose which room in your house is the most important or set a schedule for your thermostat to use different sensors at different times. You can select which temperature sensor to use in the Morning, Midday, Evening, and Night periods for each thermostat. However, please note that setting different rooms to different temperatures simultaneously would require a zoned system or special vents installed in your home.

      If you need further assistance or have any remaining questions, we would be more than happy to address them. You can visit the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect for saving a few $$$ on electric bills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a nest user for years now. I have the Gen 1 in my house and I recently installed this one at my Mom's. Same setup, same software, all the things you love about the original thermostat. Love the new colors. I just wish that my mom's HVAC was able to use the E instead of this to keep it simple and cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to install. We can monitor while at other home. Would like it to be priced lower though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a thermostat..It was nice...But this...This is is like taking it to another level of laziness...Not only do I not have to get up and turn it down every night It does it by itself...It's only a matter of time before the uprising lol!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Google -Nest Smart wifi thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the Thermostat, works well and I can monitor the temperatures from my iPhone wherever I am.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Detected issues with my furnace!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and it immediately detected problems with my furnace. Called in a repair man and found it had been overheating. Saved me from a major repair cost in the future! Pairs well with Alexa, the only thing I'd like is if you could ask Alexa the current temperature inside, although this could be something addressed later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use for the nest thermostat !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Stat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we have an Amazon Echo and also so that when we go away for a few days we can start the A/C cooling when we are about an hour away. Works great just tell the Echo to move the temp up or down and it happens. When we use the app on the phones it responds almost instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how I ever lived without this!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried the Ecobee3 and this guy totally tops it in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice and innovative product. The look is nice as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these to replace my old Honeywell mechanical thermostats. The app alone makes it worth it. I got $100 off per unit via MassSave as an energy rebate to boot. Being able to control my heat without getting off my chair is great. How it learns my temp preferences, my away schedule and such is also great. Would totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Attractive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking had it installed by the Geek Squad. Seems to be a good product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue setting up one of the thermostats but tech-support was incredibly helpful, trying all solutions over a span of several days. It turned out my condenser coil was leaking and therefore not cooling, which of course was not a Nest issue.

    I would recommend this to a friend