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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have a NEST in other areas of house; love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me money; love its ease of use with my phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend to keep more efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to learn how to use it but once I have some free time I will catch up with reading. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful specially whith kids! I can program the temperature of all my home from my office! Specially for the Winter/Summer's days!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for my home. Absolutely love them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll take you less than 30 seconds to get comfortable with the pressure and dial controls. You do not need a professional to install this. Watch a youtube video on installation first to give you an idea, shut off your electricity, remove your old device, then color coordinate the wires, and you're good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to install in under 30 minutes. My only complaint is the schedule doesn't always work as well as we would like.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great instructions, easy to install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...great functionality. Aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    App problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. However their app is having issues which wouldn’t let me finish the set up so we can access it on our phones. I have called tech support and it’s a known problem. That was about 3 weeks ago and no updates

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DeniseL. It's unfortunate to hear about your experience with the Nest Learning Thermostat. We can imagine your excitement to try its smart features, and we're sorry for the inconvenience these issues have caused you. We’ll use your feedback to work on improving our products and services, including how we handle customer concerns with care and efficiency. Meanwhile, if you’d like to inquire about any progress about your case, please share with us your recent case number here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom, but she's not a super tech savvy person. I owe one and love it! Idk if my mom just didn't feel it would last as long as her digital semi analog one she had currently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A Little Overpriced

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with it. I have had no issues whatsoever. A little expensive but it's fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love that I can control from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Can control temp from app, only issue is with connecting to WiFi is a pain. Disconnects frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love the wifi thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish the thermostat didn't cost so much but it works great. I love remotely monitoring my house to make sure the furnace is working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device with Easy instruction how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhanced Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me to manage the climate control in my house quite easily. It took a little getting used to, but now it is a part of my daily routine. Definitely an improvement on my prior thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade to smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from a programmable thermostat that never got programmed to this smart thermostat that is already learning to save energy while we are away from home. I don't know how many months it will take, but I expect it to pay for itself in electricity savings, especially in hot, hot So. Fla.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this thermostat for over a week now.. It does does everything for you so you don't even have to touch it. I can control it from my phone if I ever want to change anything. I can run the fan for timed increments if I want I can see the history of exactly when my heat pump ran and how long it ran.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost Saving Thermostat!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with our two Google Nest Smart Thermostats. They definitely have helped us save on costs for heating and cooling. I like being able to view and change the temperature from my smart phone.

    I would recommend this to a friend