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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 12,079 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Cool design, easy to install, control and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: 1. Easy to install (don't follow the schematics in the paper instruction. Use the NEST website for the correct wiring. 2. Cool design and operation (love the turn knob) 3. App on iphone works with no issue. Like the Usage history and why energy consumption is high on that day. 4. Auto away mode works. It has a motion sensor that turns on the display when you walk by. Areas of improvement: 1. Heater/air-con only turns on 2-3 degrees above/below set points. Have to manually compensate when setting my range. 2. Paper instruction wiring is misleading especially on RC or C wires. Use the website to get your correct wiring. 3. Expensive toy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great. I love that I can turn it on from work on those hot summer days, and my house is nice and cool when I first walk in

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Best interface for a thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is perfect and easy to use. Interface is functional. Love that you can connect it to the network and control it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Remote control

    Rated 5 out of 5 stars

    A grest piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to intall also easy to control from any were i am I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Best wifi thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews on many thermostats before purchasing as well as watching videos about them. Nest won me over. Install was a breeze and it looks very nice. Give it a couple days to learn you and it will start making decisions. I have Amazon Echo and it works great with that as well as my lifx bulbs when linked to a nest protect. Check your local utility company, you may be eligible for a rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. Their website has a great tool for matching up the wires you have with where they are supposed to go on the Nest. Once installed, everything just worked. The interface and app are intuitive and easy to use. The only thing I would point out is that the “learning” mode is on by default. That’s not necessarily a problem, but something to be aware of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 14 yo thermostat with this and love it!! Works perfectly and I don’t have to turn on a light and haven’t glasses on to read it! Easy install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just having the Nest thermostat over 30 days now so far it's been great. Was easy to install took maybe 15 minutes. Haven't seen huge impact yet just due to time but it does show a leaf when your being more efficient to get you started on saving. Being Google owns nest no HomeKit support for iPhone but the app from the App Store covers everything from changing settings remotely and even turning it off.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Very good smart thermostat for home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and easy to install and easy to use. Nice smart thermostat and love the overall design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect device for the busy person

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always on the go. I automated my home for that purpose. This device completed my home automation goal. I can now monitor use and is easy for anyone to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and instructions were easy to follow. The app allows me to adjust the temperature before I get home. I have not used the programming feature because the Nest has done a great job learning our patterns. I connected the app to my AI for added convenience. Absolutely love the thermostat and will definitely replace the one we have upstairs!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fantastic technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this installed about a week ago. I downloaded the app immediately. The thermostat works wonderfully and is pretty easy to figure out. It's still good to read the directions though to understand how it works. Being able to adjust the thermostat from bed or anywhere else is so cool. We received rebate money from our energy ($75) and our gas company ($50) which was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy install and working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was super simple and the Nest Customer Service is excellent if you run into any issues. This thermostat has so many options that after a few months i am sure that i am still not taking full advantage of this system. But I love the fact that I can control it through the app away from home and that I don't have to get up to see what the temperature is anymore. I can simply ask my google home to simply lower or raise the temperature from the bed and presto its done. No more getting up in the middle of the night when my wife is creating too much body heat lol.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the Nest Thermostat overall. It is my second purchase in the Nest family after my Nest Cam. Installation was very easy and I had no knowledge going in installing thermostats. The design is thin and modern with an intuitive UI. The only problem I have had with Nest is the Auto-Away feature has been wonky ever since I installed the Nest Thermostat as the Cam and Thermostat don't seem to talk to each other very well. For example, when I get home, my AC might start but the Cam does not turn off even though the app recognizes that I am home. Hopefully some of these bugs will get worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Remote control

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, Sleek design and great to be able to control from phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Convenient and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up for $79.99 with Pacific Power coupon code. Installed in 10 minutes. Easy to use, setup, and program. Convenient being able to turn it up a couple degrees if you want from the comfort of your bed in the morning. We'll see if there are any energy savings, but with the coupon i received it was affordable enough to get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Saves money but needs follow through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great. The obvious features of being to set temps remotely are easy to use. The learning features work, but you will likely need to go in and adjust them from time to time. Reason being, if you adjust the temperature for a one time setting, the learning will see that and auto set that temp at that time the next day. Over time, with a few adjustments the learning works quite well. It is also very easy to set up pre-defined schedules with as many temp changes as you might want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Don't Second Guess It, Buy This!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid at first because I really know nothing of heating and cooling, but I decided I would be brave and give this a shot. I watched the install video on Nest's website and I removed the old unit, installed this unit, and had it up and running within 15 minutes! It looks awesome on the wall and being able to control our home's temperature while we are out of town is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money. There is no programming at all and very easy installation for anyone. This thing going learns your patterns and beginsee setting Temps based on your temp seetings. Another great this is the app is very easy to monitor daily usage and setting temp for a warm or cool house when you arrive home. Very much worth the money will see how much saved over next few months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 4 out of 5 stars

    Great.., but get the extended warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. Easy to operate. Decent at learning but can still set your own schedule. Accessible remotely. But do get an extended warranty. 2 of 3 purchased have had the wifi no longer connect after 1-3 years.

    I would recommend this to a friend