Customer Ratings & Reviews

Owned one of these before so when I moved it was high on my priority list to install one in my new home. Saves money as it learns your habits of coming and going. Easy to control form the Nest app when you’re away from home.

Floor UPPER should be able to talk to floor LOWER more than the away feature Exemple: to set a differential in temperature between UPPER an LOWER floors as a variable looking at the outside temperature, so that we will need to adjust only one of the two

One of the best things I ever bought. This thermostat will save you money it lets you know what the temperture is when your not home .It also knows when your not home and it will change your temperture to save you money. Nest give you a report each month on your energy use.

Best thermostat on the market. Very happy with it.

This thermostat is the best purchase that I have made in a long time. I recently moved into a new place which was twice as big as big and with the use of the nest thermostat I was able to keep my electric bill very close to my old bill. This product keeps track of when we are home and away and adjusts accordingly.

We bought the Nest thermostat and had trouble getting it to work properly by our phone app. Nest was great on helping us completely. End result we bought a new Modem and the Nighthawk WiFi from Best Buy and now out home is comfortable for us before we get home from work!

Overall it’s a good product. Easy to install and used. One issue is that the all takes a while to load every time that is opened. This may not be an issue for most. I already had another smart thermostat and with all the other issues it had, it would load in an instant when I wanted to change the temperature in the middle of the night (rather than waiting at least 20-30 seconds with this).

We are very happy with this purchase. Very convenient to control from a smart phone with “Home” or “Away” feature and to change from heat to cool as well as adjusting temperature. Smart phone control is especially convenient when you leave the house in a hurry and forget to adjust the thermostat.

The online information for set up and determining system compatibility was useful. It’s an easy install. I don’t like the mounting plate (needed so that I didn’t have to do a wall patch), as it is a different color than the decor I chose. It doesn’t have a “circulate” function like my old thermostat, but there are enough added features to compensate. (The green recommendations are nice.)The iOS app allows some additional customization.

Really good looking gadget but once you install it on the wall...the cover that comes with the nest looks awkward..

I can't get the location/home away from home to work no matter what I do. All other features work great.

Can't say enough good things about our NEST thermostat! We have two and it works like a charm. I love how it knows our schedule and there are plenty of times I come home and the temp is lower than I would have put it. I love the "eco-guide" to save money and it's definitely worked! Our bills have went down!

Relatively easy to install via the online support instructions. Can't tell if I'm saving any money yet- but my wife says our electricity bills are actually higher after getting the Nest. Nice to be able to control HVAC remotely. Bought this for my upstairs Zone to try first. Don't think I'll buy a second unit for downstairs. I bought this on sale and with the SCE rebate it was worth a try.

I installed this thermostat and have had a amazing experience! We recently went on vacation and forgot the reset the thermostat causing out AC to run excessively. I was able to go into the app and change the temperature remotely! Saved a lot of money and frustration!

Started to error out after only a few month. Pastvthe return date.

If you are looking for an energy saver, this thermostat will help you get there. I tried the Ecobee but had better luck with the Nest. Glad I got to try them both before fully committing. The Nest has brought my power bill down about 12% and it pays for itself in 8 months for me!

I bought this product on January 2024 and already stopped working. When contacted support not only I have to pay full price for a replacement, they did not guarantee that I would receive a new item. They will refund the money put on hold for the replacement. I choose this product thinking it had quality. At least my ecobee lasted a year. Is unacceptable that they don’t guarantee a replacement with a new item and on top of that that make you put on hold money for full price item. And off course I would have to be without AC until a received the replacement. Many inconvenience is causing me this product as customer

We were anticipating a positive result. However our thermostat was not wired properly for the installation. We left the next day for a trip and have not returned since. It will be mid-Feb. until we are able to deal with the situation. The Best Buy tech rep. was excellent in his explanation of the situation. Will return the product and start over.

Although it takes “some getting used to,” being able to control temperatures while away from home is great!

Great IOT device for your heater system. Definitely recommend it.