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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 12,079 reviews
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Working well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Will be able to set temperature from Florida, Always a worry as to what the temp is at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading from an ancient mercury unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great, high tech product! It has completely changed how the thermostat works in my house and the eco feature is a mega bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool toy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my dad for Christmas. I haven’t used it yet but from what was explained to me it seems really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Easy to control temperature

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good to control temperature from the phone, also can use it with google voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Anxiety Softener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to check on the temperature across multiple zones at any point during any day is great. No longer feel like the heating system is turning on when I don't need it to. Being able to monitor for manual changes when you didn't initiate them is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this device for a few weeks and I feel great about it's potential. The first bar graph report I received indicated a energy savings in excess of my expectations. If this keeps up, and there is no reason to expect less, I'll save enough to buy a Nest camera for added smart home value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great smart home product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is easy to install and easy to use. Being able to set or change the temperature when I'm not home is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    New thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to use and has a lot of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a little tricky to set up, but no more than any other thermostat. Once its set up its awesome, love the smart functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wonder it is told smart learning thermostat bcuz that's what it does. It learns & adapts to your likes with environment to automate. Bought 2 of these on Black Friday as i have 2 level HVAC. Highly satisfied with this product and recommend to everybody. Get it when it's on a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My heating bill was way to high and after I switched to the nest it cut it by 40%. I was nervous about it being more expensive but it will easily pay for itself in a couple months. Highly recommend you will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest decision ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns fast, it sets it self after, then you get to enjoy a life of a lower cooling bill and not having to get out of bed at night when your hot to turn the ac down. And also my favorite feature of cooling the house down when heading home from work so I arrived in a nicely chilled home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote access, it makes it very convenient to change the sttings when I'm not home or when I'm in bed and want to change the temperature. The app is very user friendly, I prefer to change the settings from my phone instead of the actual thermostat. It is a little confusing on the thermostat itself. Overall a great upgrade from my original thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have a total of 5 Nest thermostats installed in our rental units and primary residence and they are a great way to manage utility costs when no one is home. Some states offer rebates for installing Nest, so be sure to check with your utility company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this is part of your smart home or if you just want to save some money with your power bill. This thing is very smart intuitive and with the help of your phone it makes it that much better. I like the learning capability it has as opposed to its competitor the Ecobee that doesn't learn.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product second one I buy. Would recommend. Can be monitored by your phone .

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    The fried thermostat,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was installed, and then taken back out because it would not work with my furnace . When the worker was putting my thermostat back in, he touch the black and white wires together that destroy it. At this time I'm waiting for it to be repaired.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brownpig2011, thanks for taking the time to share your feedback. We regret to hear that the Nest Learning Thermostat didn’t work with your system.

      The Nest Learning Thermostat works with 95% of 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant, oil, hot water, solar, and geothermal. You can check your thermostat wiring using our compatibility checker: https://store.google.com/us/widget/compatibility/thermostat

      For further assistance, our support team is always here to help. You can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best smart home product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best product I have ever seen. Very user friendly. I can change it from my bedroom upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have one in my current home and just bought two for our vacation home. Makes it easy to control the ac when not in town

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this unit. not only did it stop my furnance from coming on so much we noticed a decrese in our monthly bill. Also check with your utility company because there are rebates out there. we got 75$ back from the state for switching to this. Don't walk run to get this bad boy.

    I would recommend this to a friend