Customer Ratings & Reviews

This is awesome, after installing this thermostat I never touched the thermostat again it is automatic it changes from heater to A/C by itself I love it

Great Thermostat. Had a little trouble on the install because of having an extra wire that wasn't listed. But Nest support was great looked at the model of the old thermostat and the model of the HVAC then sent me a wiring diagram for the correct setup. Other than that it was great.

I brought this system for my wife on her birthday. It served its purpose and did good but for some reason in the summer it was on cool blowing out hot air and winter blowing out cold air. We even had a licensed electrician hook it up and it didn’t run right. But convenient because you could set your temp away from home in home in bed if needed and on vacation.

Best thermostat ever! This thermostat literally dropped our energy bill by half... only complaint is that if there is not a constant power source the unit will die during the months of the year when the temperature isn’t as harsh but other than that couldn’t be happier

I had a little bit of difficulty with getting the wiring rigt but eventually got it. Now it's workimg well.

Unfortunately the tech came and informed me they could not install due to my Thermostat wiring was not compatible. He was very polite but did not have a solution. I wish they could have come up with a solution. I am still a happy customer

Absolutely incredible how it adjusts to people being in the home and away! Love this and the BEST BUY service provided in selecting my smart thermostat.

Works with Alexa! I love that I can tell it to get cooler or warmer from any room and it just does it! It can tell when we're not home and adjusts the energy use of our unit - bonus!

Nice features a little pricey only had for a month i guess ill see if it pays off in the long run

This is a nice thermostat but we could never get the smart features to work correctly. It is supposed to learn you habits over time and then start adjusting itself to your schedule. This seemed to work somewhat when we first got it then it recently started to constantly put itself into eco mode. A quick search shows that many people are having this issue. Our thermostat is in an area that we never pass by so we never trip its sensor to let it know we are home. We adjusted all of the setting to try to get it to stop switching to eco mode on its own, including turning off all triggers and sensors and even turning off Home/Away Assist which should stop it from automatically going into eco mode. Nothing worked, it still would go into eco mode on its own after a few hours of manually changing the temp. The only thing that stopped this was for use to connect our phones to nest and turn on location so the nest knows when we are home. The only other option we did not try was a factory reset, but others have said this did not work for them.

Love integration with Alexa and Hue. Nest toggles to away mode when it detects our phones away from the house, and IFTTT kicks in and turns off all of our Hue lights. When we get home and Away turns off, the lights come on. LIttle things, but they make a quality of life difference.

The bill is higher than usual but it’s hotter now. The only thing my partner isn’t crazy about is how long it takes to cool down when in eco setting. I don’t mind it myself but it does concern me that the ac unit will go non stop until temperature is reached.

Having control from your phone has to be the greatest thing you can do for your household heating and cooling. I love being able to monitor how much energy I’m using. pays for itself with energy savings in a short span of time. A must have!

Got this thermostat for the automatic features to help lower heating costs. So far it is working great.

I purchased the Nest back on April and it paid for it self by July. I have it set to 76 while im at home and when we are away to 78. It may not be much of difference temp wise but on my July bill i save $100. That just one month, same for August. I recommend this product to everyone!

I just love this! I had it installed by the Geek Squad and everything went quite well. Highlr recommended!

I’m able to control two zones very well relative to each other and by time of day. These units have good visual display including local weather conditions. The automatic adjustment when away is a great feature. It does take a bit of trial and error to get the schedule optimized.

Works great. Great mobile support. I have two of them and works great with Alexa a nd google home

This was the best choice I made when making home improvements! I saved a ton of money this past winter!! If you're on the fence, you won't regret this choice. You can control it via the device, your cell and even google home. I love my nest!!

Had some challenges with installation, and ended up needing to use a NEST Pro since our old thermostats had a proprietary wiring system. NEST Pro (Jerry Delmore) was outstanding; less so with NEST Customer support, which neither understood my issue nor could communicate clearly with me.