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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Awesome! We bought a house during winter & the heat worked. We tried using central air in the summer & it didn't work. We bought this device & it was fairly easy to install. Once installed, i selected "cooling" & the central air worked! Miraculous & saved us tons of money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Super nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest about three weeks ago. With the app, it is handy to be able to set the temp down when I forget to do it when I was at home. Of course it will learn your daily habit of when you are at home and when you are away. I also like the fact that I can check historical energy usage. On the down side, It seems like big bucks to spend for something that turns on & off your heater/AC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Thermostat 2nd unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I am away from my home time to time, it will go into ECO mode and use less heating oil as if I am there, it has a Home mode and a Away mode, plus I can change the temp from my cell phone, it know if I am home. It tells me the temp outside also, this is a Neat thing to do. This is for my home in St. George, UT

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to use and so handy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this thermostat for several months now, and after using almost all the features, I have to say that I'm really happy with it. I use remote sensors to choose which room I want to set at a particular temperature, and it's all controlled really easily on the app (for example, at bedtime I want the bedroom to be the priority room, and during the day I want the den where we hang out to be the priority room). That lets me set a particular temperature and ensure that the room I'm in reaches that temp, not just the area around the thermostat itself. Let's be honest - who cares what the temperature of the hallway might be? We all want the rooms we LIVE in to be the right temperature. This thermostat, paired with a sensor or two, does exactly that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Exceptional Thermostat, Beautiful & Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is an exceptional product; super easy to install, beautiful on the wall (especially relative to the white plastic stat I had previously) and above all, effective at knowing when my family is home/not home and regulating the temperature(s) accordingly. Would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Product is great! instructions, not so good..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions to the letter. It absolutely would not come on. I unhooked it and reinstalled my old thermostat to make sure the issue wasn't on my end. Furnace came back to life with the old thermostat. I went to google for troubleshooting. One post I found said to use a USB cable and plug it into the back of the unit. It came on immediately. Then I unplugged it and reinstall it for the second time and all is well. The iPhone app is very good. I can control the temp from anywhere and it tells me how long it's been on and what the temp is inside and out. All things considered, I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Convenience at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I love being able to leave the house for a few days and have the ability to set the temp just how I want it from my mobile phone just before I get home. So when I arrive home the temp in the house is perfect. Also to have the ability to adjust the temp throughout the night without even getting out of bed is very nice. I've had mine for about two months with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, easy to use, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions were easy to understand and the installation was very easy. The basic operation of the thermostat is easy. Did not understand at first how to connect to the home wifi, and had to look online to get better instruction, but did figure it out. The wifi makes it very convenient to change settings without having to go to the unit- I like this feature best of all.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy and effective smart device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed with provided instructions or online video. Matched the decor and is already learning family heating/cooling patterns. Great addition for upstairs second unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Awesome and Intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and even better looking. Very easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat and the first thing I installed in my new home. I love the control I have over my utility usage and the intelligence of the Nest and its ability to learn your behavior. I also can connect to my utility company to alter useage for peak times where surcharges apply saving me money. The simple design is awesome as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and cool looking with great temp control features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with nest. It is very simple to install and use. I paired it with my iPhone and I can control the temperature of my house wherever I am. The app has a schedule that learn from my usage. It has an away function that saves money when you are not home. Love it and definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Thermostats have been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Nest Thermostats and a sensor. I liked what I purchased so much, I bought 3 more sensors. The sensors are essentially electronic thermometers that you can put at places distinct from the thermostat. In our house the thermostats are in the hallway and they always over heat and over cool the bedrooms. Thus I can use a sensor in the room as the thermometer and thus the set point for heating and cooling. The installation was easy. I did it myself. I have a good working knowledge of this sort of work, but it is easy and the instructions are straight forward. There are numerous videos available to help with installation. It appears through the first month that we have saved some money, but I will have to look over the year and base it on the average costs of heating and cooling. But based on the usage that the Nest evaluates, we have used less than last year and the temperature seems most even to that observed the previous year. Nevertheless, a more thorough evaluation is needed. The nest has great features including energy saving features, easy of use, voice control of heating and cooling temperatures (if you use the right app), etc. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    The Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, and I like the Nest Learning thermostat, it helps to manage the temperature in the house remotely as well as using the app when at home but away from the thermostat. We don’t use a lot of the features yet, but with our new A/C and furnace we may be able to better utilize some of these as our A/C ran 23 hours a day before it was replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Works as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. The app was also easy to set up along with the computer. We have found this to be well work the investment. I'd say with in an hour or two we had it installed and programed. I love the fact that we can program it to fit our schedule and then remotely program it on the fly with the app. This also works with Alexa. Really very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest...It only took about an hour to install and setting it up was so easy. If you can read you can do this yourself. I have it sinked through the app and through Google home. It's so cool just saying Hey Google! What is the temperature in my house or saying set my thermostat to 75. I am very happy with it,now do I buy the Nest doorbell?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great in my living area! Automatically adjusts temperature which is convenient. Older one worked 4 years after that didnt software update and stopped geating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simply amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so easy to install and setup, which is always a big plus. But the user interface is so simple, anyone can use it. I love the fact I can control it from the app on my phone even when I'm not home. And also when I am home, I have my Amazon echo control it with my voice commands. Pretty Cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    No C wire needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install thermostat. We have an older home without an AC wire connected to our furnace. I'd been looking for a smart thermostat but was having a hard time finding one that didn't require a C wire. Then I found this gem and it works great. Our house is more consistently warm than it has been in the previous 13 years we've lived here.

    I would recommend this to a friend