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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 12,079 reviews
  • Rated 5 out of 5 stars

    Air circulation feature is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature about this I liked was that you can set fan to run for every hour that allows for air circulation through out the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saves energy (and cash)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already starting to see savings after the 1st month. just watch out for the kids, they like to adjust the temp just to see the blue or red colors but it has a nice lock feature as well so you can set the max and min temp when locked. adults like it, kids not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thru the summer when my AC runs constantly (since we are 115 avg), my electric bill was actually a few buck cheaper than the previous year. Not a drastically amount, but just keeping it the same or even a bit lower helps.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Gadget geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like you can adjust the temp from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since slice bread.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best technology upgrade I’ve done in a long time. Saves money and allows me to start cooling down my apartment 2 hours before I start heading home. The sun sets on the front side of my apartment.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Radiator + central AC beware

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the style and interface of the nest. But it had two major flaws: - it didn't produce notifications of errors (one of my primary reasons for purchasing) - doesn't work well with dual transformer systems (i have radiant heat and central air) The core for problem 2 seems to be the fancy adaptive power steaing the nest uses. It kept detecting overcurrent issues and disabling itself (when it's -10 outside). It's not the HVAC system, which works just fine. But the nest disabled itself, and did not send me email or push notifications. My only notice was that the house got cold! Spent hours on forums seeing other dual transformer users have similar issues. Too smart for it's own good?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tylerlv, it's great to hear that you love Nest Learning Thermostat. We're sorry to hear about the missing notifications and that it's not working well with your dual transformer system.

      We recommend checking if the HVAC monitoring feature is enabled on your Nest Learning Thermostat. Keep in mind that HVAC monitoring is currently available for forced air HVAC systems, which use vents to move air through your house. Radiant systems, which have radiator or in-floor heating, are not eligible for HVAC monitoring as of this time.
      HVAC monitoring is also currently available in the US and parts of Canada. You can manage HVAC monitoring settings with the Home app:
      - Open the Home app > and then tap Settings .
      - Under “Features,” tap Notifications and then Thermostat and then HVAC monitoring and then select your preferred settings.

      Critical alerts feature also let you know about important events, like alert you about the Safety temperature feature that can help ensure that your pipes don't freeze or that your home doesn't become extremely hot even when your thermostat is set to Off or Eco Temperatures. To receive critical alerts from Google Nest, you'll need to turn them on both in General notifications in the Home app and in your phone's settings. To set up critical alerts:
      - Open the Home app > tap Settings > Notifications > General notifications.
      - Turn on critical alerts.
      - Check for a banner at the top of the screen.
      a. If there's a banner that says "Critical alerts are turned off in this device's settings", tap Turn on critical alerts, then follow the steps to complete setup in your phone's settings.
      b. If there's no banner, you're all done.

      In order for us to help you the best way possible, we recommend contacting our support team. We may need to take a much closer look at the issue you are experiencing with your dual transformer system, and figure out what may be causing it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Ecobee. I like how it has the auto-away feature that changes the temperature when I leave the house. Has everything you'd want in a Smart Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just this past weekend I left for the weekend and forgot to turn it out. NEST was auto off within the hour when I checked my phone to turn it off that way. I haven't gotten a bill yet but I suspect I will be saving quite a bit of money and it will pay for it self soon enough

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenient,easy to use,easy to installonce it gets used to your schedule

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use like it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up still learning about it but can see already where it will save us money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and install!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a two wire connection for the thermostat. Bought another brand that required three. Device gets power from wires you connect...no batteries! Easy app control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed along with a new Heat/Cool unit a month ago. It is fantastic...it learns your daily routine and automatically adjusts temperature to those times. Also work really well with Alexa...so i can tell her to turn the temp up or down if I need it adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real energy saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our thermostat installed for just over a month and love the home/away assist feature to help regulate our temperatures. Both me and my wife work during the weekdays, and this has saved us the hassle of adjusting the thermostat prior to leaving for work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for what I need tight now. There could be room for improvement though!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    God But Rather Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item. Easy to install, good looking. But it's just not the same as the Ecobee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Nest thermostat! I am able to turn the furnace on or off through the app and I do not have to get up to do it. No walking down the stairs. I am still learning the thermostat and all it has to offer but so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nests. We have one for upstairs and one for downstairs. It is nice for power saving but not coming home to house too hot or too cold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Would recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. lowered my bill by ten buck a month.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product speaks for itself, this is the 3rd one I've bought and couldn't be happier with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest has definitely changed the way I view thermostats. Install wasn’t difficult, but I highly recommend taking a pic of current wiring before install. Once installed, the temp has remained constant and can’t wait to see the savings

    I would recommend this to a friend