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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 12,079 reviews
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the nest so far. We really like that it adjusts the temperature when we are away.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for DIYers in Old Homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not try to install this yourself if you have an old home with a four wire furnace line because you can totally screw up your AC. I thought I had mine set corretly and it worked well for about three months when the lack of a common wire on my four wire furnace wiring suddenly caused the capacitor on my blower to fail, leading to a frozen AC and a lot of water in the basement. I am super lucky that caught it before more damage was done and that I have a friend who works in HVAC and could fix my AC and update my furnace wiring, on Memorial Day no less. In the end, it is an ok product but it is not as simple as it seems to install and you could end up seriously damaging some very expensive equipment, so I recommend getting it installed by a pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Make Sure You Have a Common Wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, the features and functionality of this device can be good to great. However, make sure your system and thermostat connection point has and supports a common wire. Despite Google/Nest's insistence that you do not need one in my experience and in that of many others you really do. Without a common power your thermostat under heavy load will not pull enough power off your system. As a result it will possibly (likely) cause your HVAC system to short cycle. There are various remedies available to alleviate this issue, but for people who do not have a common wire and or have a system where heat and A/C are spliced together, this can be more trouble than its worth and or require an HVAC specialist to rewire your system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the units as a full system works great very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our Nest! Love that I can control everything from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it looks. Works great. Remote access with the app works great. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great smart themostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install easy to install easy to install good tool

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Very nice thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is able to learn where you normally set your temps and saves you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps conserve electricity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our Next products (two thermostats) in conjunction with our security system to automatically adjust the temperature when we are away from home, which has resulted in energy savings (and a lower monthly electric (summer) and gas (winter) bill).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine...will see what my utlity bill looks like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sylish and Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Thermostat. Upgraded from the lite version after a furnace replacement and new thermostat wire with a C wire. Rebate from RG&E is icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use this product. Nice bright display as well. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great function and features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product so much we bought one a gift to a family member! Installation was simple and set-up was easy. If you need additional help with the setup, they have a few videos on youtube that can be useful. We love to be able to cool/heat the house when we are area within the nest app. Must have for a smart homes

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 2 out of 5 stars

    Not in love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started using it, my AC unit was not running as effectively. I noticed (during the heat of the summer), that my house was consistently hotter and not cooling down from when the AC ran. It's valuable being able to control your thermostat from anywhere; would be nice if it worked better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been having this product for 2 years now and I can say that it has seriously save me a tons of money, especially in the winter. I am able to set the temperature in the house at any moment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning on how to "Train" the Nest. I believe that it will work as described.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. However I would have went with the cheaper version now. The smart side of remembering what you like does not work very well. I eventually had to go to the login page and just set a schedule. You can do this on the cheaper model.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi review1234, thanks for sharing your feedback with us. We’re glad to hear that Nest Learning Thermostat works well for you. However, we do apologize for any difficulty you may have had with the Auto-Schedule feature.

      If you still need assistance or if you have any questions you would like us to answer, feel free to contact our support team. Here’s the link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    You Feel as if You've Purchased New A/C!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only say our A/C has never run this efficiently. I anticipate a significant savings on our power bill. I'll come back in 120 days and update. I believe this is a very smart purchase. Easy to install and it practically sets itself up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that is different from other stellar reviews? It might be in my mind, but both my wife and I swear that after we installed this thermostat, our hose seemed more comfortable, with less drafts and too-hot/too-cold periods throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love needing able to adjust without getting out of bed. Also, able to adjust when away from home. And the fan mode allows me to not always have to turn thermostat on

    I would recommend this to a friend