Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 12,079 reviews
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the smart thermostat although I wanted it and saw it’s value. It was too pricy for my current budget. I may buy one in my new home next year. Hope the prices go down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s A LEMON!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, thermostat easy to use with WiFi once it’s synced up. It faults out for not charging so disconnects from WiFi or RC wire connection broken and my original thermostat is same wire set up and have not had any problems other than it’s not WiFi.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Xxxxxxo, thanks for writing a review about the Nest Learning Thermostat, and we’re sorry to hear of your difficult experience with the performance and connectivity.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help in the event that your thermostat has connectivity issues:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance if you can visit us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. doe what it says. Plenty of UTube available for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Vibes

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you live in a 100+ year old house and your boiler and air systems don’t talk, Nest is a perfect solution. I have both thermostats in one app and this keeps me cool as a cucumber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really lower my electric bill

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this thermostat for a month, my electric bill came 30 dollars lower from previous month. Was tired of forgetting to lower and turning up my AC unit, so nest has made it easy for me.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever invented! Keeps the temperature just how I like it while saving energy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and works great. I wish I had gotten it much sooner

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace our old thermostat. So far so good. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific price for a terrific product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific price for a terrific product. Once again Best Buy offers what are the lowest prices I have seen for this thermostat I would definitely recommend to all that are looking for a similar product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my google smart thermostat i save money in my heat bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality. Order online and arrived faster than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this product. It only had one slight problem but it was quickly resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Honeywell programmable thermostat with the Nest. I am very happy with it. It integrates with my home automation system (Homeseer), and I have been able to program the Away status based on the presence of our cell phones! Pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and use it see with the font size love the smart learn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so convenient to leave home without having to worry about powering the AC/heating equipment. Nest does it for you. It saves energy as well. It learns my patterns so I do not even have to worry about powering off and on remotely. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved so much money using this thermostat. It pays for itself. I have three and the option to adjust the temperature or turn your HVAC off while you’re away from the home is great. Alexa and Google compatible also.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tech in this but the only problem was it didn't really work with my system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product very easy to install. Also have seen a difference in my utility bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app works seamlessly, and is easy to use. The thermostat itself is much more accurate than our last. And I love that it can change modes on the fly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is great. I can turn heat off from my phone away from home If I forget

    I would recommend this to a friend