Customer Ratings & Reviews

I purchased this Nest Thermostat after investigating options for home heating / cooling systems. As a homeowner who wanted to take control of my home comfort needs, this device has lived up what was advertised.The capability of this product has been outstanding! Would highly recommend this product to any homeowner who is looking to achieve these results. The install was painless!

The Nest install was easier than I thought it would be, especially the phone app set up. The actual device has been working as designed with no issues such as internet connectivity. I have not paid that much attention to the features that it may have, but is nice to know when I am on vacation I can turn the unit off from hundreds of miles away.

It is a great product easy to use and install works perfect

Do you alway forget to adjust the temperate when leaving your house? Now you can do it from your phone at any time! Easy installation and very simple to use! I had a programable thermostat in my house before and I was only adjusting the temperature at night.. Now, since my schedule is different everyday, I can use the auto away, per-program or manually change the temp. from anywhere!

works great and works well with google home. easy to set up and install.

This is our second home with a nest thermostat and it was the obvious choice for us. The hardware installation and software setup were both simple, and we love the ability to use the app to monitor and control our home. Highly recommend especially if you get the Energy Trust rebate ($100 off)

I've been looking at the Nest and purchasing this product for a couple months. I am glad I made the purchase as I know that the Nest will save my household money in the long run. It runs great and you can run it through the app on your phone anytime. If you arent home you don't have to waste money heating or cooling your home.

First word: WOW! The Nest is still in learning mode so this review will mostly be about installation. I was fully expecting to patch some holes and then measure + drill new holes to mount the Nest. Nope. It comes w/ a bracket that perfectly aligned w/ the existing holes for my old thermostat (Honeywell Chromotherm III). Screwed in the bracket, matched the colored wires to the corresponding Nest tabs, inserted the wires, and then mounted the Nest. Set-up was a breeze from there - just select language, enter your wi-fi password and you're done! It took me longer to replace a wall outlet as part of this same project than it did to get the Nest up and running. Literally less than 10 minutes! As for look and feel, the Nest is a beauty. It's heavy and feels solid, not cheap. As soon as I was done installing it, I was calling all my friends and family to get one of these! Nest thought of everything, it comes with a nice plate to fit over the bracket so it looks clean when mounted AND not only did they include a screwdriver (which fit the screws perfectly), it's a magnetized driver so you don't drop the screws when installing! Genius. The Nest is the gold standard in user friendly smart appliances.

nice and easy to connect, works great remotely, easy install

I installed it in our 25 year old home heating & A/C system, to replace a flakey Honeywell thermostat. On line instructions for the installation are very good and easy to follow. The large cover plate that comes with the Nest is a bit unsightly, so I touched up the paint on the wall. Luckily, I had the original paint. Programming is quite easy but it seems the temperature settings for each day have to be set separately which takes more time. The Honeywell combined weekdays into one setting, which seemed more sensible, if less flexible. My Honeywell also used an adaptive method to get to the set temperature in the morning. i.e. it would figure out by itself when to start heating or cooling so that the set temperature was reached at the time you programmed. I don’t think the Nest does that. The Nest has a manual option to turn on the cooling early, but I think you have to just make a guess what the time should be. The eco mode is good, where it will use a different set of user programmed temperature limits if it detects no one is at home. I think it takes over a day to automatically switch to eco mode. Great if you leave town for a vacation. One problem is I couldn’t find a way to schedule Nest to turn off eco mode, so that the temperature was just right when we got home. Seems like that is still manual, using the app remotely. So, generally a reasonably good product that’s missing a few obvious useful features. I get the impression that the design & development team had little personal real world experience of a heating & A/C thermostat in their own home environment.

Installing two of these was really easy. Connecting to Wi-Fi and controlling these from both my smartphone and the Web interface was a breeze. I tried an ecobee at first, but they wouldn't connect and customer service couldn't help. Not to say that the ecobee thermostat isn't good, these Nest thermostats were painless. They have been running almost two months now. Very happy.

I had a rectangular thermostat and the Nest came with a plastic adapter to cover the unpainted area which was exposed when the old thermostat was removed. I was concerned about installing this myself but it was relatively easy. I enjoy the ability to adjust the temperature via the Internet so the temperature is comfortable when I get home.

Wonderful product that has opened up many gates to my heating and cooling world! The flexibility of having an app is great. I was able to manage my houses heat while in the midwest and I live on the East Coast! It is awesome to make my house more advanced with this product but the simple installation and usage makes it a must buy!

I love this thermostat works and looks great very easy to use

I was very excited to buy my home so I could start making it "smart". This was a great first purchase! Plus Focus on Energy of Wisconsin is giving $100 rebate to buy it. It only took two days to start learning our habits and the energy saving kicked in right away! Very easy to hook up. Get the app, it's a must. Can't wait to have other products to make this home even smarter.

It's an awesome learning thermostat so all you have to do is plug this instead of your existing control unit and you are good to go. The set-up process is easy and you can add family members to control it from their phone apps too. It learns based on your settings and movement that you don't have to program it. Cons: Every once in a while it goes into charging mode when the access through the app goes down but it usually happens overnight so that should be good.

Just installed this thermostat in our home and can now control and have access to and control my home’s temperature from afar. Quality product with an easy install. Replaced a Honeywell Lyric thermostat that worked OK, but not as seamlessly as the Nest. Highly recommend.

My third google - nest learning Smart WiFI thermostat. One in my primary residence and two at my vacation home. So easy to use and fantastic being able to view temp before arriving at the home to potentially adjust the temp.

This was our 2nd Nest Learning Thermostat. The first one installed and worked flawlessly. It worked for a few months, so we ordered another. This one came and I followed the same directions, so I was expecting similar results. Well, it turned out, the 1st one had a WiFi chip go bad, so it lost connectivity. Installing the second one was problematic at that point. Ended up calling Google for help. Assistant stayed on the line and walked me though all the steps to get this thermostat working. He then made sure they sent me a new unit with a return label to send the damaged one back to them. New one arrived and after a quick call to Google help again (!), it finally works. Bottom line, even if it doesn't go right, the support available is top notch. The product works as advertised. We like it a lot. The heat has been turning on and off based upon our movements. Haven't had it long enough to calculate the energy savings yet, though.

Glad I bought this gem. The nest thermostat was easy to install and easy to setup and use. It integrates with Google hub devices very well. It has a wonder and natural feel as you rotate the thermostat. The haptic feedback is something to behold! I would highly recommend this product.