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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Themostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit, saves us so much every month and we get a great rebate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it learns our schedule and adjusts. The updated thermostat feels like the house is getting better heat. It’s also pretty great to sit on the couch and adjust the temp from the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this to everyone. Easy set up. Easy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Check with your energy company for savings

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a program through my power company that got me a rebate on my bill in exchange for them being able to alter my thermostat by a degree or two during high demand days. Worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Didn't Work Despite Website Saying it would

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy this device but unfortunately it did not work with my air conditioner even though the Nest website said it would. They have a section that asks what wires you currently have. I was on the phone with their tech support for more than an hour. They were very polite. They told me they thought the unit was defective and that I should return it to the store and to get another one, and if the same problem persisted to call them again. They were going to send me some information in the meantime but they never did. The best they could do for me during the setup process was to get the fan to work, but my A/C would not cool, and when the fan didn't come on the air handler made a low noise that it never made before. The unit itself is not very easy to control. The touch controls aren't very responsive, I had to use a Stylus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a nest before but forgot to take it with me when I moved. The home/away feature helps save so much money. Pricey but pays for its self in just a few months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't recommend this thermostat enough. And keep in mind you can get up to a 100 rebate from your state for up to two thermostats per household. The savings make this a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1 install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did an excellent job getting us hooked up and went over the item in detail. Very professional and answered all my questions thanks, dave m

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    This item is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. It is working great with home and away feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had nest in old home. yes, it may not have remote sensors like another product, but nest is reliable. never had an issue. buying for new home. buying unit for up and downstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the device for a few summer months so far. I like the fact that I can control it when away from home and review the run-time history. As far as energy savings go, we'll have to wait until winter. I have an older home and my A/C unit is a bit under powered so it can't really keep up. It just runs. The thermostat do anything about that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a winner. The programming is a breeze. Savings can be had by using auto program...Nest has first class customer service. Wish it could be priced lower, but you can often get thermostat rebates to save $100

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works perfectly well. Convenient app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Smart Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great price for it on sale because we have total protection plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all i can say is that it's good right now. setup was little difficult

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does as it says. It learns when I come home from work and has it nice and warm. I haven't had it long enough to rate the saving yet but I am sure that will be a plus as well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Does not work on wall heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I started to set up the installation went through about 10 minutes of documentation to find out that it is not compatible with a basic gas wall heater. It did not give that much of an exclamation why? Ended up returning and will get a basic programmable thermostat instead

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big display, easy to install and control from phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geofencing is ready and need an update.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clock analog in display setting need to be update bz in large motion don't have numbers and short motion neither but less necessary. In away mode the main phone disconnect it but what about the other people?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just like described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase! I've been considering it for some time. It's nice to be able to turn on the heat or air before I get home and have the house comfortable. It also has seemed to learn a pretty accurate schedule!

    I would recommend this to a friend