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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 477 Showing 9,521-9,540 of 12,079 reviews
  • Rated 5 out of 5 stars

    Great for a wired household!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second nest (dual zone heating/cooling) and it seamlessly integrated with our first in the app. The convenience is great, and we have noticed that we save money on our gas and electric bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchase I have ever made in long time it’s so easy to use and what I love about is I don’t have to get up to turn it up or down I can do that from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home AC control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this on our rental property and it is so easy to keep track of our temperature. We can look at the usage and see what we can expect for the future bill

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept. Too bad my LG mini split a/c can't communicate with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well and must have items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest thermosat from Best Buy two weeks ago. Now I can control my house temp. with my mobile phone through Nest thermostat. I don't need to access to the panel on the wall which is in downstaire.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat if your wiring supports it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically everyone knows what they're getting with these at this point, but one thing I will add is that your house needs to have a certain kind of wiring set up with your existing system in order to support this. I had to hire a contractor to change some wiring because my existing system was missing certain wires.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to read temperature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have installed by professional but overall it is easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install with very comprehensive and simple instructions. Wiring chart was very helpful and easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great wifi thermostate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the nest works great, provides outside temp also.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is that I wish it worked with Amazon echo a bit better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat, a little quirky at times.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this piece of technology! The remote functionality is awesome, but only 4 stars for the occasional “offline” readings. There are times where this will report WiFi offline, but thermostat says it’s connected.. so the app is quirky..? Overall I love it, it’s a beautiful screen too! 4.5 stars! Oh, and works great with Google Home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest. It has helped to control and maintain cost down with light bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third house, third Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am addicted. And have been for years. Now I just need to pull in some new cabling so I can have it manage not just the HVAC but also the humidifier before winter. #FWP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt jnow i needed it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre on the fence, just get it. I suffer from buyer’s remorse with each purchase but not at all with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a thermostat from the dinosaur era, Nest is top of the line---it even works with my Nest smoke and CO2 detector to shut the gas off to the furnace if it detects gas---and the app is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest was innovative; now is just a pricey gadget

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Nest thermostats and one failed after a year (heat pump hvac) I still had it on warranty and i was able to get a replacement from google after an exhausting questioning by the customer service representative. The only thing that saved me from spending one more hour of troubleshooting with that person was I had paid an hvac tech and gave me the diagnose then I submitted that inspection to Nest. If I have to purchase another smart thermostat I would go with a different brand. Also, you have to wait next day to be able to check how much your ac/heat has worked during one day period; some other brands you can see that logs in real time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is everything its advertised to be. My home is more efficient (energy-wise) than ever before. Highly recommend the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Should have option to run fan w/o heat or cool. Jus the fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this, this is my second house I’ve had it in. Really helps me keep energy use low, while still ensuring all my fur babies remain comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Two thumbs up. Highly recommended.

    I would recommend this to a friend