Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 12,079 reviews
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Easy installation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is SOOO easy with this thing. Took me less than 15 minutes to get it out of the box and have it up and running. The learning feature is so on-point that I don't even worry about setting the temp anymore, it just knows what schedule I want.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    This thermostat does learn!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Nest. Especially since I do not have a "C" wire that's needed for so many other smart thermostats. I spoke to Nest help desk online BEFORE I made the purchase and they verified that it would work on my system. Easy install. Works great, it learns and functions via my Google Home assistants. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Beautiful and smart!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product over all. Looks beautiful. Only problem was installation was a bit difficult. My advice, watch a few utube how To's, to be prepared. Supposedly 30 minutes to install but it took me a lot longer than that! After installation and downloading the nest app, was so easy. I'm glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Huge upgrade to our ancient thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install for this tech dummy. Works great. Lots of options for adjusting your heating and cooling. Still exploring all the features. Would have liked to have a paper copy of the installation instructions in addition to the online version.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Easy control and intuitive interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was really easy to install following the included instructions and everything needed for the job was included in the kit. The design looks really great on our wall and the interface is so simple and intuitive it makes it easy to use. The data you can get from it about energy usage in the house is a real eye opener too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Easy install. Great thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up an installation was easy. No need for professional install. The included instructions along with additional instructions on the Nest app have more than enough information to install on your own. The operation of the unit is fantastic as well. It is already learning our schedule and we have only been using it for a week.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest - Learning Thermostat is pretty cool!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Nest - Learning Thermostat, on sale. I opened the box, and followed the installation instructions. Make sure you take a picture of your existing thermostat's wire connections and label each wire (using the labels included by Nest) before you disconnect anything. Once you have done this, the rest is pretty easy. Don't forget to download the Nest app to your smartphone, and set-up a Nest account. Also, apply for any rebates you may be qualified for (ex. So Cal Edison and/or So Cal Gas - up to $125!). I recommend that you also sign up for So Cal Edison's Rush Hour program (additional credits to your bill). We've had the Nest Thermostat for a week now, and our central heat and air runs in the morning (5am) for a few minutes to heat the house to 72F. The house stays above 70F the rest of the day. The Nest already learned our routine, and it "knows" when we leave the house with our smartphones and automatically sets the thermostat to Eco mode. I think this was a smart purchase for our home. We had new insulation added to the attic, walls, and under the floors in 2015 so we don't leak much warm air and the furnace doesn't run very often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ac system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest system. I can control everything. It is very user friendly and compatibile with phones where you can us an app to control the systems.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The nest is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest. The ability to adjust the AC away from home is great, especially when the summer sets in those 120 degree temps destroy our electrical bill. The smart features are ok, but our schedule is too variable right now for this to be very helpful (when on, the nest tries to predict your schedule and adjust the temp based on what you seem to like - this only works if say every Monday in your life is uniform - ours is not with 2 young kids, variable nap times, activities, etc). You can make your own schedules if you like as well. Set up was pretty easy. I like know tech fairly well, but I am no electrician. Nevertheless, an online video or 2 and we were up and running w/o having to spent 200 bucks on an electrician. If you like, you can have the nest sense when you are coming and going (using GPS on your phone). Nest has a nice program that has our cameras, nest protect (smoke detectors) and nest thermostat all in one place. This is nice, esp when on vacation and checking in on everything. Sometimes I wonder if an Ecobee 3 would be better with its individual room temp sensing technology but overall I like the nest ecosystem so I am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Control the temp from anywhere.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostat. Easy to hook up and get the app set up. Can control the temperature from anywhere. We put this in a beach condo that we go to on the weekends so we can access the thermostat from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love My Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my choice. It was easy to install once I looked up installing from YouTube. I think nest should create a digital instruction manual to go with their product. Product is easy to use overall set it and forget it essentially.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works perfect. Wireless makes it worry free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Best of Best Wi-Fi learning thermostat available

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic thermostat, very easy to install, I had it mounted and connected in less than 30 mins, already have seen drops in our energy bill. Very high tech and great app. I love the fact that I can control my home environment even when I am away. And my pets are very happy as well. Believe me, you will be more than happy with the Nest Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great product, top notch customer support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is incredibly easy to use and--let's face it--looks very cool considering what it is. My unit had a slight problem with it and the getting a replacement was a hassle-free experience. Best customer support is available to troubleshoot common install problems and help you maximize the benefits of their "learning" thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Full of Features, but Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these devices and the setup is very well done. There are numerous features on this product and I like the fact it works with our NEST cameras. I would like to see an option for a backup battery the owner could add, as we have one device that doesn't get enough trickle charge from the power line and the device shuts down features. Eventually, we have to use a USB cord and power adapter to charge the device, which shuts your system down while the device is unattached. For the price, these should have a better power backup capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with new alarm system. It is also linked to Echo dot. Really easy to use and lowers temperature automatically if it doesn't see any movement in the room for extended period. Best feature is being able to turn heat up before you get out of bed, and or from anywhere in house. Wish we would have switched over years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to buy this Nest Thermostat for the last 3 years, and since ComEd was offering a $100 rebate, it was the perfect time to finally get it. It works amazing, it took about 15 minutes to install, and is so simple to use. Once its on the wall it walks you through all of the steps. Great technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    It’s just prefect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best thermostat ever. I replaced mine from honeyvell to Google and installation was pretty simple and app setup was pretty simple. The best thing was the functions it gave and the amount of adjustments it offered. Just perfect in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to install. Great product! Easy set up

    I would recommend this to a friend