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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 12,079 reviews
  • Rated 5 out of 5 stars

    GREAT Gadget and Money Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest. It is convenient and a money saver. Why heat or cool when you are not home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi grandmapcd, thanks for choosing Nest Wifi. We´re glad to hear that you liked it and we appreciate you for contacting our support team. We'd like to learn more about any issue you may be having with both your Nest Wifi and thermostat. This will give us a better idea on how we can help you further and improve your experience with our products and services. Please feel free to reach out to any of our support specialists using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Smart Technology Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. New house. This is exactly the thermostat he wanted. Nice big / bright temperature display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the thermostat can have a schedule as to what temperature it heats/cools to. I have also only had one bill since instillation, but it was $30 cheaper!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been great but wifi problem does happen. But a quick reset will help.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there. We appreciate your feedback. Please remember that if you encounter any issues, such as Wi-Fi connectivity problems with your Nest Learning Thermostat, our team is ready to assist you. Tap here to get in touch. https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this thermostat! With the holidays we haven’t had time to download the app but it’s already remembering our schedules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Offsite Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for control of property while away. We have it in a vacation property we own. Keeps us notified of temperatures which is important during the winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and tech support!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit had a few wiring issues on the homes end..... but Nest helped and walked me through the entire setup process and get connected to my phone A+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and functional, but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice looking, good materials, almost perfect, but has 2 big no: 1. you can't adjust the granularity on a Nest thermostat. It's a smart thermostat and you can't adjust it... 2. the additional temperature senors have no motion detector, like Ecobee...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously worth the price! I love that I can control it from my phone and away from home it’s really a nice touch for our new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy 2. The first one was defective & temp was varying from Heat/Cool settings. Google help line said it had a weird online pattern. Unfortunately, I didn’t buy the second & swap it out until too late to get Best Buy’s full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat has saved us substantially on our power bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be 4 to 25 characters (letters and/or numbers ONLY). Do not use spaces or symbols. Do not use your full name or email address; your privacy is important to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loev being able to control through my app and google . I love the smart functionality of the device and how it learns your set temps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love especially the app with a convenient turn off and on button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Believe the Savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really can't believe the savings after installing and configuring the Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest third gen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for the home and business this thermostat not only saves me money but keeps my home at the most comfortable level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next generation product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a thermostat that can automatically switch between heating and cooling without the need for human intervention. I like that it interacts with other products too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns super quick to our habits. Heat is already up when I get home from work and to down just before I am ready for bed. Love it. Well worth the money. Don't miss the rebates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! I was able to get a $75.00 rebate from my local utility company. A little tricky to set up but had awesome help over the phone with the tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great but google is messing with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest, but beware. Google is messing with nest and all the nest goodness is at risk, specially ability for 3rd party program to work with nest

    I would recommend this to a friend