Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 12,079 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flawless thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful piece of engineering. I've had 2 other models from Nest, and aside from the complexity of setup and use, everything else is flawless. App support is great, compatibility is fantastic. Worked first time I hooked it up and didn't need help wiring the thermostat to the AC unit. This was a wonderful experience in my opinion as my first hookup was filled with lots of problems. I felt that everything worked perfectly. Phone app, wonderful. Controls everything. Screen? Sharp and beautiful. On top of that; scheduling cooling and control is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for reducing bills

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve installed two of these in my home. The way they communicate with each other is incredible. Set up was a breeze. Always noticing s huge difference in the amount of time my units stay on. Great product and it will show you usage reports for each day. Our units average only 30-45 minutes on per day. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    perfect choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly and I save 12% in electricity after I install it The intelligence and learning function is perfect It memorizes the hours in which you need to have the right temperature so that you feel comfortable I recommend the purchase you will not regret it Great thermostat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install, "feels" high quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat has been installed about a month. I really had no problems with the install and linking to the app. Everything worked on the first try. It was surprising how heavy the thermostat felt before I mounted it. As far as the thermostat's operation goes, it seems to get confused whether I am home or not. My schedule varies A LOT, and I have NO consistency for a daily schedule. That said, I would say this is why my Nest is confused! If I had a M-F 8-5 schedule I would guess everything would be great. My favorite part of the thermostat is when I pass close to it, the analog clock shows up. I don't have A/C and don't turn on the heat, so I really just have an expensive, but nice looking clock. I did get this on sale, used a gift card, and received a utility rebate, so I got a good deal anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice thermostat but problem connecting to WiFi

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Nest thermostats and think the app works well. Nice to be able to change them when I’m not home. I had three at my old home and never had any issues. I have two currently and one stoped being able to connect to the internet. It was pretty easy to talk with support and they sent me a new one. But unfortunately it’s been a couple months of it working and now the same thing is happening again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very elegant and smart

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat actually took me around 5 minutes to install. Very easy, very elegant. I actually got 2 of them as I had 2 thermostat. In black or white they look very fashionable and modern. Remote control and learning the preferred temperatures make it worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Thermal heaven!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing; looks cool and performs great. Easy install and setup. The wi-fi control from my iPhone is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m really liking the nest thermostat. It has integrated well with the rest of our Google Home gadgets, it looks great on the wall (which is unfortunately in my living room) and I’m hoping it makes a difference in my utility bills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ver good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, reliable and easy to use—installation is similar to previous thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great! Easy Install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be more happy with this thermostat. It was about 30 minutes from taking the old thermostat off the wall and getting this one installed and up and running. Make sure to take a picture with your phone of your current wiring so that you don’t forget what wire is controlling what. Match up the wires to the easy diagram and it has worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Saved me some MONEY!!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely appreciate this device!!!! Saved me at least 150.00 a month and I got a rebate from the power company! Works well with the sensors! Google Nest saved my wallet!!! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love it, it's a smart idea to get one .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase to be able to control it with our phone since we have kids and our oldest kids sometimes switches the temp... it's a great product and it's easy to use and set up . If you are sleeping and you get to hot or too cold you just change the temp with your phone .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest Learning Thermostat

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great! Even though in your instructions it says you don't need a power adapter (C Wire) just get it! If you don't you will have all sorts of problems. Its easy to install and once you do it works like a BEAST!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat! Easy to setup and install and maintain

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat! Easy to Use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality built product. Very simple to set up. One caveat to it would be that it’s VERY sensitive to the wiring. If you don’t have the wires plugged into it just right, it will tell you right off the bat! This is both a blessing and a curse. Easy to use with either the Nest app or even the Home app with Apple

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controlled by my IPhone 6S Plus makes the Nest a breeze to operate, I give it six stars. Easy install also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is Easy to use, good value, and has given us energy savings

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love My Nest Thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched Nest for about a year on and off and weighed the pros and cons about replacing my thermostat. What I love is the app feature. I have set it to a "Locked" position so I can control it from anywhere and only I can control it. With the Nest, I have full control. It also lets me know how long the AC/Heat has been running and can learn your at home patterns.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product, easy to install, set up and use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 Nest thermostats at both our homes and can reduce our electric bill by adjusting the thermostat at the house we are not at and adjust the temperature to the house we are going to so the house comfortable when we arrive. If you forget to adjust the thermostat before you leave you can control the temperature from the App on the phone. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great t stat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to wire and learns temp settings fast. Stainless steel looks good.

    I would recommend this to a friend