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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Does Exactly What it needs to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install three nest thermostats in my home without help from an electrician. They are easy to install and even easier to use. Couldn't be happier with my purchase. ALso check your state to see if they are providing rebates. NH is currently offering a $100 rebate when you install a smart thermostat (keep the QPC code though).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat works very well for my home automation and energy monitoring. It was easy to install and easy to use. I am satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    One of the best smart thermostats you can buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade and very easy to use! My previous thermostat required batteries to be changed even though there was a power wire, the installation was very straight forward

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great Design and Function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the sleekest thermostats on the market. Going to give it a couple months to see if it indeed learns our schedule and saves us money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Utility programs can make for free.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had one of these for several years, I bought and installed it for one of my sons. It is really easy to install and it just works for years. After Utility rebates and programs it is really free, after a couple years.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is everything it is cracked up to be and more! It has lowered my energy bill another $50 at least since I've gotten it. The ability to program it when you are there or away, and then it enhances that program by learning your habits is amazing. It thinks of things that I don't even think of! The one thing that would be better if built right in would be the ability to geofence the Nest, but there are third party apps out there that let you do that, so you can set it and forget it basically. When you leave the house it goes into away mode, and you have it turn itself back on and start cooling/heating when you are on your way home! The ability to heat and cool is extremely well liked also, so during those odd times of the year when one day you have heat on in the morning and air on in the afternoon, you can use that setting so you don't have to keep running back and forth to the thermostat. I also love that I can control it from my phone or tablet. Too cold in the morning? Grab the device and turn the heat up without getting uncovered! I love my Nest thermostat and am looking forward to purchasing a few Nest smoke/CO2 detectors in the near future! Very highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest Smart Thermostat is a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest thermostat. It keeps my home controlled with either heat or AC as needed and if it gets a little too cold or too warm all I have to do is talk into my phone or my Alexa and have it changed immediately. Don’t know what I ever did without one of these

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Should have gotten it sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and it easy to install. Had one minor issue but their support tech walked me through it and it continues work well. It's in my FL house and I control it in AL. We have contractors doing a remodel and they never remember to adjust it up when they leave; but, I do it from here. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 4 out of 5 stars

    "Almost" Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality with simple installation, just follow the accurate well written instructions. Beautiful design and engineering. "Smart" learning is actually quite amazing. I'd give it five stars, except, I don't like the temperature swings. The thermostat allows room (house) temperature to fluctuate as much as two degrees before cycling on and off. Typically, set at 73 degrees, house temperature will fall down to 71 before heat kicks back on. Too much swing for my liking. All other aspects of product is five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Overall performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. This looks nice works great very happy that I purchased worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat was going bad...always wanted to be able to control with my phone. Does everything it says ...easy to use....would like to add some features like a quick way for it to come on in one hour....easy to install...easy set up...like that it gives you a choice of heat and cool or just cool etc...in other words if you set it at 72 it is not going to cool during the day and heat at night unless that is what you want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome. My A/C installers installed it and it took them only a few minutes. It was super easy to setup the app and settings and it learned super fast. My house has a perfect temperature and adjusts automatically based off of the weather/temperature in and out of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more dealing with AC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once this learns your pattern, which it now does based on season. You can set it and forget it. If you leave your AC on all the time, this learns your behavior and, knows when you aren't home and when to anticipate your arrival so the house is cooled before you come home. We turn ours off completely quite often as we like fresh air when it's cooler in the evenings and, you wouldn't think it's a big deal but, it's also nice to be able to just use the phone app to do so. Yes, it's easy enough to walk over and do but, more than often I use the phone. If you are looking for complaints/flaws, the only gripe I can think of is it's a little to smart. You want to make adjustments, sometimes it readjusts itself shortly after because it's on a schedule. You have to go into the app and change the schedule to avoid this. I sporadically dump the schedule regardless because things change and, I want the system to relearn.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Love my nest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 nest thermostats. They look & perform well & the app is very useful. App keeps you informed of inside humidity, outside temperature, & weather, heating or cooling energy used and ability to change temperature remotely. Remember to remove power from old thermostat before changing units.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to install and operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart thermostat I have installed so far. I’ve tried other top brands and one through an alarm company, but this is the best one. It is very easy to install and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Definitely Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Nest learning thermostat for over 1 month and I have the following pros and cons: Pros: Works with DropCam and IFTTT to allow automation of video monitoring and voice control of the Nest Thermostat using Amazon Echo. Cons: I find that the learning did not change once it was set after a week and now if I am using different temps during the day it does not learn anymore. I would definitely buy this again as it works well and makes my home look cool, 21st century AI techy. I've gotten compliments on it already ;)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a home in PA and wanted to be able to control my heat to save energy and increase comfort. The so algorithm of the Nest is amazing, after a week of learning I haven’t touched it and I couldn’t be happier. The app works well and the ability to control status from my phone is a winner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Nest thermostat is the one for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat was simple to install, simple to setup and simple to use. After letting it create a schedule automatically and making a few tweaks I notice a 10% savings on my utility bill. It's truly amazing and a huge plus to be able to make adjustments from a smartphone when away from home. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy to setup, and a beautiful interface!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest provides you with exact wiring information for your home based on photos you submit to them through the app. Couldn't be easier. The thermostat keeps track of your heating/cooling, and adjusts the set temp depending on whether you're home or not. Integrates easily with other services, such as Amazon Alexa, Insteon, and Hue.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Learning Thermostat is an excellent designed & constructed product. It is easily installed, the available options are as advertised & love the internet connectivity Pricey but worth it.

    I would recommend this to a friend