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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 12,079 reviews
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is smart that can save electric usage on cooling our house. We notice the different after 2 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best and first thing you should get to start your journey to having a smart home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our Nest quit !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year our first Nest stopped working, really enjoyed the product but had to get the cooling system back working in the 90 plus degrees. Bought a Gen 3, hopefully we will have better luck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest termostat. I can manage it through my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this...we found out that we need another a/c unit...so we have to wait for installation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has saved us a significant amount in our bill. It is a bit sensitive to power outages, especially those little "blinks" we have in Florida so often. So it requires being reset often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    communicates with smart fans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this thermostat because it communicates with my Big A#& Fans Haiku fans to lower my overall energy usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents and they absolutely love using the app to control the AC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a 4.5 for not having room sensors but I almost got it for free now due to utility rebates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for energy savings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bit complicated at first, but when you get the hang of it, it’s a breeze to operate it. The Nest is a great energy saver. It learns when you are home & away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, app interface, and integration with Google Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It great we own a home in the ski area we turn the heat on when we are on the way up and get there the house is warm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you money! You will slowly see your bills getting smaller and your life getting more stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning me is right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not convinced, but now I am a believer!! And had to match it with the door bell!! I see you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best reliable thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat was referred by my friends and very well works in my house. good saving option for electricity.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Must have C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my stand alone AC unit without C wire

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Music. It’s unfortunate to hear that your experience with the Nest Learning Thermostat has not been ideal. Nest thermostats would generally work without a common (C) wire. However, there are some systems that would require a C wire on the like a heat only or cool only systems. And sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      Feel free to contact us if help is needed, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations! First month saved $170 on our energy bill from an old 80’s vintage thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leader

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Good tech support to set up. I now own three of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Lots of features and a huge upgrade over my old thermostat that came in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better then my old one and easy to use

    I would recommend this to a friend