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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it! Nice display, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But a bit complicated to install so you may need help. The video they recommend you using online is very helpful. Once installed just turn the dial to your temperature you want. Change throughout the day and especially if you are leaving. It remembers your preferences. Even better is you can change it with your cell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a new 2 story house and I hate going up the stairs to adjust the thermostat. Now having 2 thermostats, we can control the house via the app and have it learn out habits. Makes life much easier and we get to save time by not climbing unnecessary steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy to use and to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install, setup, and use. I'm already saving money!!! The thermostat learned my habits after only a few days and has already been saving me money. The auto away feature is great as well as the app. Setting up a schedule is super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Great Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly easy to install, had to call customer support for installation since my A/C unit had Emergency Heat. Customer Support was very helpful, kind and supportive. I love being able to adjust the temperature on my Smart phone when away from home if I forget to turn it up or down when on my way home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great functionality with better looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are only a couple of features that improve over the gen 2 nest, but in general very functional. It detects automatically someone in the room so the display turns on. We have set it to display an analog watch which fits elegantly with the decoration of the room. Screen is larger and thinner, helping with the aesthetic of the thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about purchasing after reading many reviews that a c-wire would be needed in order for the thermostat to work. This is not the case. Connected Nest without common wire for a month and no issues thus far. Works great and as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Just Get It already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Good, Works Great! So simple and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy setup and install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and install as long as your HVAC unit is compatible (most are) and the wires are color-coded properly. The Nest App provides step-by-step guidance. Clean, elegant, discreet look. Nice to have a rebate from the energy company as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great addition to my home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to keep the temperatures managed while away from work and ensure I was saving electricity during the day. The Nest was easy to install, looks very nice on the wall and is easy to setup and use. Its a great addition and is already helping me save money on my energy bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Amazing thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first foray into the connected home, loving the ability to change the temp while in bed. I've been using it to warm up the house on my way home, which is great. I like how it learns my temps, and adjusting them is super easy. Wish I bought it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart thermostat and easy to install yourself. It gives me peace of mind to know that I can use the app to check the temperatures in the various heating zones in my house and adjust the temperature settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    What an upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T he Nest is fantastic. Pretty easy to install, just make sure you have a few basic tools, like a wire stripper. Looks great and works like a charm. It really is that simple and the visual function options are much more detailed and varied than with the old thermostats

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Digital Thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The memory feature of my typical schedule sometimes gets frustrating cause it’s not the temp I want but you can always override manually. Probably one of the better products on the market. Very easy and clear instructions on how to instal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy Install & Operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was very easy to setup. Remote control via the phone app is great. I think the learning takes some time, but the motion detection will kick it out of Eco Mode. It's nice that the unit tells you how long until the house will reach your selected temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat and easy to install and program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my condo, which had a 10 year old programmable thermostat which did not work all that well. I was concerned about getting the Nest wired up. Because I have a radiant heat system and central air conditioning. Which mean a couple extra wires. But the instructions, and little tools they get you in the box made it almost idiot proof. So followed the instructions and used the extra face plate they provided in the box. And within 30 minutes my Nest was up and running. My temperature in my condo has not been more stable. I will note that I did reach out to an electrician just to see how much they wanted to do the install. It was ridiculously high and so I truly believe if I could install this. Anyone can.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    Excellent temperature control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the installation my self and it was very easy just follow the app instruction. Since I have installed it I have been able to control the house temperature very well and I can see the change in my electricity usage. I like the remote control through the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed one Nest thermostat and set the schedule function for our AC. Three days later, bought a second unit for our second floor. Very pleased with the operation and ease of installation. It took less than 20 minutes to install each one. Both are working great and we can monitor the house from our smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Everything you need in a thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very convenient. It works great. You can control anything from the WiFi and remotely. If it’s getting warm and your pets are at home you can turn the thermostat Down. Peace of mind. Brilliant design and looks great. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Just plain cool thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this was an add on item when I purchased a Vivint home security system. I love that you just set it and forget it, very easy to use. So cool that it lights up at night when you walk by it. Within a week it learns your routines and I also applied and received a $50 check from my gas company , bonus !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome. We had a wifi thermostat before but it was an older model and looked outdated ! The nest looks high tech and works really well. I'm glad I spent the extra 50 bucks to get the second generation one because I heard the first one isn't that great! But this is an overall really good product !

    I would recommend this to a friend