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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 12,079 reviews
  • Rated 5 out of 5 stars

    Awesome device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were a bit cheaper, but it’s a smart device that actually works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It learned our habits really quick and saves us money on our electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install by homeowner and meets all expectations. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is like having an assistant to run the home and maintain the climate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest Termostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very convenient to read time and temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Did use it but likes the easy instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use the Nest because it was not compatible with my unit. I highly recommend that you check compatibility before buying Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought another one for upstairs unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a big energy savings with the downstairs unit, we decided to purchase another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the Nest products. Yes, they are expensive, but you get what you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having difficulty settling up the nest with the TV and the dots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how it doesn't waste time heating or cooling while we aren't home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me energy, time, and updates me on what I could do better. Easy to program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace this after 4 years. I like the features. Hopefully this will last longer.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrandonA, thank you for sharing your experience with Nest Learning Thermostat and we're sorry to hear that it has been less than ideal for you. We'd like to know more details about your thermostat so we can help identify the cause of the issue and help improve the performance of the device. If you're willing to give our support team a chance, we'd recommend that you contact us on our Google Help page and help enhance your experience. You can click on the link to reach our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    nest fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful tech to save energy. Recommend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredible piece of technology! I love the all of the reports that are generated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and its awesome to be able to control it via the movile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can lock the kids out so my bill isn't over $500.00 over the summer, and it really saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the automation for home and away detection. Saves a lot of energy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsistent and Poor Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat in May 2020 and initially everything worked very well. I started noticing significant savings on my utility bills and thought nothing more of it. Then once the weather started to change the issues started to arise. The learning feature started moving the temperature all over the place, I would frequently have to go in and program the thermostat back to the schedule that I wanted it on. In heat/cool mode it would consistently let the temperature idle outside of the range specified. Then in October the thermostat lost connectivity to my wifi connection and couldn't find any network. I spent several hours on the phone with Google support until they determined that the nest had suffered a hardware failure. Now I am waiting on a replacement device. Considering that the first until only lasted 4.5 months, I am not exactly optimistic about the longevity of this device. The only reason I didn't give one star is that the unit does save you money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to keep up with the eco friendly part of this device. I love the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money time energy best purchase I have made in a while

    I would recommend this to a friend