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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 12,079 reviews
  • Rated 5 out of 5 stars

    Get money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it only a month and has saved me 50 dollars on my power bill

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is sooo hot!! I will save some money but I will have sweat for it. I am returning. Doesn't want to cool. No matter the setting and contacting Geek squad it returns to 75 plus degrees. This is my second unit and I am returning it as well. I will go for non learning. Otherwise it looks good .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MD2020, thanks for letting us know of your experience with the Nest Learning Thermostat and we’re sorry for the inconvenience this issue has caused you. We understand that you’re decided to return your thermostat, but if you’d like to consider trying it again, the information below might be helpful for you:

      Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:
      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the display and choose Settings.
      - Select Nest Sense.
      - Select Auto-Schedule, and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again. If you’re willing, we can work together to find out what went wrong and we suggest contacting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, operate and program. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little pricy but well worth it! I can control it right from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are happy with the nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to operate and you can adjust it by your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best has great features and it works well with Google Home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace one that broke when it was accidentally dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Nest Thermostats!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to work with, and Nest tech support is always very helpful!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with my system so I had to return it. My sister loves hers though. I went with the ecobee 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the learning feature just wish they would put a camera in it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjust the temp from anywhere...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my energy efficiency products that can be used from any location.Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did need a professional to install. Once installed it was super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase and still learning on what it all does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even take a week and the Nest had programmed our temperature schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to check temp remotely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is great to be able to check the temperature of our house when we are away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Nest. No more forgetting to turn down before bedtime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping temperature when not home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company stands behinds its product. Recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home purchase I’ve ever made. Saves a ton of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat. Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that unit connects to so many things like my wife's jawbone and nest connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat- allows me to efficiently control my environment

    I would recommend this to a friend