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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 12,079 reviews
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest works great and I love the remote capabilities. I left for a long vacation and was i was able to monitor my homes temperature . When I was ready to go home i could set the temperature so the house would be warm upon my arrival. Before I had the Nest the house was either too warm or too cold.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy to install. Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to follow and understand instruction. After the first week and the unit learns your movement it works really grat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for almost 6 months and I am please beyond words. I love the fact that I can be anywhere in the house and control it with my voice through google. Or even be away from home and be able to control it. There's so many settings that are amazing to utilize for comfort and efficiency. I would highly highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Everyone Needs One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. We have radiant heat floors and it works well with them. It also looks great on the wall! Really like the ability to control house temps when we are away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My 2nd Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my first for several years now, I’ve decided it’s time to upgrade the upstairs and it works just as seemless as my first unit. Work well together when you’re trying to manage the entire house temperature. Also gives capability of the external temp sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Simple and easy to use

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product to add to your smart home eco system. The google nest has never had any issues and setup was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our nest thermostats! They are a great upgrade to any home. It learned our schedule after just a few days. I love being able to adjust the temp from the comfort of the couch with the Nest app too! Also being able to remotely pre-heat the house on my way home from work is a great feature too!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Air Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its sleek design and easy to use functions, our thermostat purchase was the right thing! We easily installed it ourselves, and we love all the capabilities it has and it has already learned our patterns and is saving us money! We love how it connects with other products like our echo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest works great. I learns your temp and than auto programs it for you. The nice part is my energy company gives me a rebate for using Nest Therm. My advise before going out to buy one check with your energy company and see if you can get any type of rebates for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Wonderful helper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can control from phone , don’t have to walk to it , it learns my pattern everyday and every hour , remember it for next week same day , I can schedule temp for mid night , based on forecast . Gives home away assist to save money . I am loving it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly!!! We installed at the beginning of Summer. Not a single issue at all. Very quick and easy installation. Very easy navigation even for people who aren’t very tech friendly. Goes great with the other nest products!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    My second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Nest Learning Thermostat a few years back. My old thermostat did not fit anymore with my new home renovations. In the beginning it was a love and hate relationship with this thermostat. I prefer my home a little cooler than the average person. I would have to fight with it to stay at my desire temperature. Remember this a learning thermostat and it does learns you cooling/heating habits. It took a few months before it actually got my temperature setting right. My family the loves having the app on their devices. So we rarely touch the thermostat. We love the fact that we do not have to adjust it when leaving or returning. It does this automatically and our electric bill has gone down since installing this thermostat. My thermostat in my second place went out and I replaced with another Nest Learning Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my nest thermostat. It was easy to install and I love being able to have so much control of my home furnace with my cell phone. I have been using the thermostat for a few months now with no issues, very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy Thermostat to Install, Even Better to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Nest thermostat and I can't imagine having a home without one of these installed. I am glad I used the wiring compatability verification step (on the Nest web site) in advance, because I learned that my new home required this Next Learning thermostat (rather the less expensive model). Then, during installation, when I wasn't completely certain of the wiring lettering / labels, I contacted Nest customer support and they were prompt, helpful and accurate. My Nest thermostat was working within 30 minutes of un-boxing. The complete temperature control this product provides (from anywhere in the world) has already been put to good use. I will continue to recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Love this Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It remembers my temperature settings for the week and repeats them. It knows when I’m not at home and goes into Eco mode. When I start to return home I set my return temperature from my iPhone and my house is toasty warm when I arrive home. Truly amazing. No glitches.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my home (use as the upstairs thermostat). Installation was relatively easy. The unit even has a built in level so you know that it is being mounted correctly. Works well, easy to access via the internet and the android app, and integrated easily with my amazon alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Followed instructions and it worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a number of steps to install, make sure you determine the wiring will work. Once I did several app steps on my phone I had some learning on my part, it works great. Control remotely. You can tell it to warm up or cool off when it knows you are gone or heading back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is probably the BEST thermostat out there for saving money and easy to use. It learns your schedule, you can adjust the temp even when you not home. So if no one is home. Why have your AC/heater running. I love it, been having it for 3 months and no complaints what's so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, saves money. Would recommend to anyone, if you have a screwdriver you can install it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides looking great, this thermostat is excellent for regulating the temperature based upon what my needs are. Also, I love that I have access to my thermostat from anywhere due to its smart capability.

    I would recommend this to a friend