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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 12,079 reviews
  • Rated 4 out of 5 stars

    Great Product saves money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Nest thermostats after visiting my son's home and he explained to me how they work and what their capabilities were.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the hvac system. Auto scheduling enables power saving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working okay still trying to figure out all the special features on it sounds a little easier to use than it really is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control my heat with my phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful Battery & navigation nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept restarting continuously during initial installation. Called nest customer service and they suggested to charge the unit with USB cable. It worked fine for few days and then battery charge issue cropped up again. Well I didn't want to charge the thermostat every time using USB cable. So decided to return it and got Ecobee4. Also I was not comfortable with fiddling the Nest dial to select an option. Not sure how someone in nest lab can come up with such idea to select a menu option. Also its not compatible with smartthings and you will have to do circus to get them talking with each other.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about these issues you've experienced with your Nest not holding a charge. There are a few different reasons an issue like this could occur, and we're always available 24/7 to help troubleshoot any issues you may experience like these.

      Nest.com/help Nest

  • Rated 4 out of 5 stars

    Love remote access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my old thermostat was hard to program. I love being able to access it from my phone even when I am home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good . i want to recommend my friend to buy it asa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good . i want to recommend my friend to buy it asap

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is amazing. Love the way you can control it from any device through the app. Well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but tricky.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but was challenging to get working, required assistance.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BobbyDigital, we appreciate you for sharing your feedback on your Nest Learning Thermostat and we're sorry to learn that you're experiencing some difficulties with the initial setup. We'd like to know more details about your set up and the challenges you experienced so we can help improve how you use your Nest Learning Thermostat. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from a programmable thermostat. I can turn the air down on my way home so the house is cool when I get in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to control it from my smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this energy saving thermostat! It is worth every dime!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    wanted it to work!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my system (house built in 2019). Kept saying it wasn't charging even after talking with support, ensuring wiring was correct, and paying for an electrician to check the system. Also, in the event of power outage this doesn't have a battery source backup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good I really like you I will recommend

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can control this thing from the app, from anywhere. It has a lock out feature that prevents people from turning it up or down to high or to low and of course has the learning ability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Works with our current Alexa set up in our house so can be controlled even when we are away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about it, but I love new technology

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Interesting and appealing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that easy to set. The learning algorithms are difficult to overide. Nice design though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great, until the WiFi chip craps out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi chip for the eLearning thermostat is faulty. Google knows of the issue, and working with customer service is a nightmare. This is our 4th replacement thermostat in 8 months. When it works, the integration to our house network is seamless. But COME ON.

    I would recommend this to a friend