Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 12202066
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Remote control
Easy peasy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A quick hook up, and we were set to go! We can now keep track of our household temp while we are on the go.
I would recommend this to a friend Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my NEST. The app is great, really user friendly.
I would recommend this to a friendPretty ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nest is a pretty ok device. Sometimes annoying bc it heats house when I am sleep and wakes me up. Guess I need to adjust the schedule.
I would recommend this to a friendNest thermostat which great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really am interest and I was bought 2 nest thrmostat
I would recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace a Honeywell WiFi that I have for a few years. Its definitely early better. $100 better I'm not quite sure yet.
I would recommend this to a friendNot easy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok, i think it kind of of has a mind of its own and can be tricky
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your feedback with us, and we’re sorry to hear that your experience with using the Nest Learning Thermostat is not ideal.
Nest thermostat changes its temperature automatically due to some factors like schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat, and you can manually set the temperature and create your schedules for the thermostat to follow. Besides turning off the Auto Schedule feature, we also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings > Reset > Schedule > Reset again.
If additional help is still required after the simple steps above, we'd be happy to assist you further and investigate the reasons behind this issue. Please visit us anytime and we'll figure out a way to help improve your experience here: https://support.google.com/googlenest/gethelp
still learning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it has been installed for about a month now and I can say it is still not perfected our habits yet and adjusted accordingly.
I would recommend this to a friend- Cons mentioned:Battery life
Did not last 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery stopped working after 5 months. Wouldn’t hold a charge. Called Best Buy- no help. Called Google- ran tests with them for over an hour. Finally agreed to replace the system. Also getting a W5 now error and won’t connect to internet. Trouble is- this is not a quick replacement. Snow storm coming this weekend and Google will not pay for expedited shipping. Looking at having to manually plug in Nest to USB cable to use thermostat every 4-5 hours. Low temps this weekend will be 6-8 degrees. Do not buy this product. Does not have a back up battery like most thermostats and Google won’t even pay for expedited shipping, knowing bitter temperatures are coming this weekend. Horrible company, horrible customer service. Will not be buying Google products ever again.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
No brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moved to a new home, and the first thing purchased is a new Nest. I can't imagine living without the convenience of a remote thermostat. Nest is simple to install, and so easy to use.
I would recommend this to a friend Best thermostat that we ever had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to program from your smart phone or tablet.
I would recommend this to a friendeasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i like it , very comfortable and useable at house!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works well with my phone it's a must have
I would recommend this to a friend- Cons mentioned:Compatibility
Doesn't last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for long. After about a year of use it started falling all over the place and disconnecting from the Wi-Fi and going blank screen. We'd notice that air would be off for hours and the notice that the nest was just black screen. Not good.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Rvfarmstead, thanks for taking the time to share your experience with the Nest Learning Thermostat and it’s unfortunate to learn that it didn’t work for long. We understand how inconvenient it could have been for you when your system was off for few hours.
If your Nest thermostat isn't receiving enough power from your system wires and a common (C) wire is not connected to the thermostat, it will slowly start draining the battery which may result in an unexpected shutdown or disconnecting itself from your Wi-Fi network to preserve power. It may also be related to Wi-Fi connectivity issues where the battery drains due to the network usage of the device.
You may try to completely disconnect your Nest thermostat from the Wi-Fi network and try to use it manually for at least 24 hours. If the issue is resolved while it is disconnected, the battery drain could be caused by your Wi-Fi network. If the issue continues to occur, then the system wires are probably not delivering enough power, and your Nest Learning Thermostat may need a common (C) wire to get adequate power to stay charged up.
We may also need to learn more about this issue as there could be other several reasons why your thermostat goes off. If you haven’t yet, we suggest getting in touch with our dedicated team and we’ll do our best to help improve your experience, here: https://support.google.com/googlenest/gethelp
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so smart and help us to savings energy at home
I would recommend this to a friendE learning
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one I have, this one is a bit slower in learning a temperature range.
I would recommend this to a friendBest green purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase to save lots $$ and also good environment
I would recommend this to a friendReduces HVAC and furnace use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reduces HVAC and furnace use. Intuitive user interface.
I would recommend this to a friendGreat thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little complicated for me. Husband loves his new toy
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is a money saver!! Great product!!
I would recommend this to a friend- Cons mentioned:Compatibility
Will only work on low voltage systems
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google clearly stated on their web site that this would work with a 220-240 volt baseboard heater so I order one, yet once it arrived the installation instructions stated this was for low voltage (24 volt) systems. During a phone call to Google they admitted that according to their web page it should work with the higher voltage (they pulled their web page up while we where on the phone). I was very disappointed and returned the product for the full refund Google offered. The web site has since been corrected. I can only hope that they are working on a version that works with my wiring. Best Buy was very understanding and fantastic to deal with and I would buy this from them again once Google makes one I can use.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Bestcousinever, thanks for reaching out. We´re sorry to hear of your disappointing support experience you had. We can only imagine how frustrating this may have been for you.
We recommend contacting a Nest Pro technician to help check on your heating and cooling system. They may be able to provide you options to make your high voltage baseboard work with the Nest Learning Thermostat. For more information on how to contact a Nest Pro technician, check out this help article: https://support.google.com/googlenest/answer/9850152
If you ever change your mind and give us another chance, we´ll make sure to provide you with a better experience. If you´re willing, please reach out to our support team once more by visiting the Google Nest help page here: https://support.google.com/googlenest/gethelp