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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 563 Showing 11,241-11,260 of 12,079 reviews
  • Rated 3 out of 5 stars

    Not as good as its look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for its look and the overwhelmingly good feedback. But it turned out that the thermostat changed the indoor climate control so much that my family couldn't even tolerate the uncomfortable temperature control to wait for the device to learn to adapt to our like. In particular, the time rate of cooling is uncomfortable, nighttime air is not fresh which is not comfortable for sleep. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine. Ecobee is better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 weeks and then got an error message. Pretty limited functionality. Not as customizable as you would expect from Google. For example, can even set the display to always show the temperature. Got an Ecobee instead, which I like much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Everything You Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat accurate temperature perfect addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a perfect thermostat. app works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat you can control from your phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use mobile app friendly look for local rebates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to control cost & remote control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works okish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, wish display can be customized to show room temperature than set temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would strongly recommend this product to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Numbers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing you notice are the bigclear Numbers. No getting six inches away to see what the temperature is!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermometer easy install and working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and setup two units about two weeks ago. after a few days the Nest was cycling the heating automatically as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best termastate I ever bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for home automation I think this really fits the bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far we love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't received our electric bill yet but we are hoping it's lower since the nest adjusts while we're away! So far we love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the 1st generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much much better than the first Nest I have. The motion detection works at greater range and the screen is considerably bigger.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google ruined the nest app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially setup with a nest account , then notified I had to sign with Google. After using the nest for 3 months, it asked for a nest password which didn’t work , but told me to migrate to google. Signed in to google, however that didn’t work and I cannot control the thermostat with the app

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience with us. We're sorry to hear about the difficult experience you had migrating your Nest account to a Google account.

      A Google account provides you a lot of benefits, including access to Google security and cloud platform. That's we'd like to help you with the account issue you are experiencing. Please feel free to contact our support team via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Remote access is green and money saving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product just a few flaws.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto scheduler is not as smart as you'd like it to be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy the nest learning

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big numbers on the thermostat. I find the thermostat to work on its own and change the temperature even though the learning settings are off. Unable to fix this. I wish I had bought the regular thermostat

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Mcfly. We appreciate you for sharing your review on Nest Learning Thermostat. We can see that you're experiencing some difficulties with controlling your temperature. We recommend reaching out to our dedicated team of specialists so we can help you with troubleshooting tips that may improve the performance of the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and saves money on engery. That helps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do you feel lucky?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works, but I've had to RMA it with Google 3 separate times now over the span of 6 months. I don't think the longevity or build quality is there, and would hesitate to recommend it to anyone that is paying full price. The first time the onboard Wi-Fi chip fried, the second and third time the display started ghosting and looked fuzzy. This fourth replacement is going strong for the better part of 10 months now, so fingers crossed that it doesn't die outside of the warranty window. If you do decide to purchase, check if your state/county/city has a rebate/discount program for smart thermostats! Would normally be a 1-star from me, but given that it's great when not broken, and that Google RMA'd it for now, I gave it 2-stars.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello StuckLoading, thank you for sharing your review. and we apologize that you had to replace your Nest Learning Thermostat 3 separate times in 6 months. This is not the experience we want you to have with your device. We're glad to hear that the current Nest Learning Thermostat is working for you now. In the event that you need further assistance or have additional questions please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest