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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 565 Showing 11,281-11,300 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hey Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes everything much easier changing the temperature in the house using a smart thermostat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi stopped working after 8 months. It could not detect my home network after working flawlessly for a few months. I also reset my network, thinking that would help. Unfortunately, It did not fix the issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool but can't get the internet to connect. It does learn your habits do you don't have to schedule settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confirm Compatibility Before Buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to replacing my existing thermostat and loved everything about Nest. Never installed, will return and but different unit probably Ecobee . Nest support cannot determine if this is compatible with my home heat/ac system. Several attempts with support failed..called Nest Pro who was willing to help for a service call charge. No free estimate. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1 problem only...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the online controls... the only prob i have is the same as others have stated, it shows the set point not the actual room temp, there is no way to change it to do so. i dont care that much, but if this will annoy you then dont buy unless they have a software update to fix it. this is why i gave 3 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in ways

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 "nests" its great when ur not around and can use ur phone and it definitely saves some energy. My only complaint is that when the nest figures out ur schedule and when your schedule becomes different that particular day or so your heat will turn on automatically when you wouldnt or heat will turn off when u want it on.. U gotta check occasionally on your app to make sure the heat it ok!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to be able to control from anywhere. seems to default to learning mode no matter how i adjust.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated but handy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it cause I can control from my phone. Downside is sometimes it has a mind of its own

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, efficient and effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was less than 15 minutes & Immediately began to see savings in a couple weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    DOA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit didn't work out of the box. The second one is doing okay so far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Well designed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to save time and energy using this. Waiting for new home to be built to use this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was very surprised with the self learning. Hopefully the nest helps with energy savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart thermostat. You may need to run additional electrical wires depending on your previous thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience and happy to use Quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience and happy to use Quality is good ..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have air conditioning to control but will be great to have the heat controlled when I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took longer to cool down my house than the original Honeywell thermostat that came with the unito

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great wifi thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest thermostat! It works well, and, when paired with Alexa, it is phenomenal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    East to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the smart technology of this. It tells me when to change filter and I love the eco friendliness it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is on the pricy side but well worth it!! You won’t regret it! I Recommend 100%!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not that easy to install . I purchase best buy installation service . Money well spent.

    I would recommend this to a friend