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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 12,079 reviews
  • Rated 3 out of 5 stars

    Just an OK Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is not worth the cost. I purchased this because there was a nest already installed, it broke, this one was the easiest replacement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great thermostat. App works great and the device looks great on the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well but self installation is difficult.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend you to check the current wire configuration before you buy it.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Highly DO NOT recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up costing me far more in AC repairs from it's damage. The app and compatibility with other devices is what initially sold me on the Nest. After using for a year we noticed issues with our AC running all the time but not always cooling, so of course I call a technician to check it out. As we found out, the Nest was the root cause that had fried our AC contactor. The contactor controls the flow of electricity to all parts of the unit. Turns out this is a very common issue with Nest. Save yourself some time and money and go with a reliable brand like Honeywell or Ecobee.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your experience with us. We're sorry to hear that your AC contactor fried. We want to get more details on what happened so we can investigate the matter on our end as well. Please reach out to us so we can better assist you with your issue. You can contact us on our support page through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Ok but wish I had done different route

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works most of the time. What is annoying is that I set it for heat to 68 and cool to 74. In the middle of the night it will change to 70-74 and wake up my children whose room turn into a sauna with the heat. I really hate the “predict what you really want” feature

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of Nest is very good than previous versions. Old version I had censor and battery issue.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going to all the work , it will not work with my system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remotely monitors temp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to remotely monitor temperature in our vacation home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents had this and my old thermostat kicked the bucket so I went ahead and got this! I love that you can control it from your phone!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat, app sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logging in through app can be a hassle along with trying to change your password if you forget it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Can be easily managed from the phone and controlled

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Hard to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get it how it works, but easy to install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet installed this product as it is a new build.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, looking forward to saving on might energy bill. So convenient with the phone app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. Got them on sale and applied for rebat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's great, there is a lot of options so it may take a while to figure it all out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat for remote management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well from app. Good item for remote management of hoax system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent item but I would stick with a regular thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item but still pricey. You still need the common wire to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed these in a few apartments that I was renting and the installation was easy and we’ve had some great feedback from our residents

    I would recommend this to a friend