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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 12,079 reviews
  • Rated 3 out of 5 stars

    Has a mind of its own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s possessed. At night the air keeps going to 66. I don’t have routines set, nothing to do with 66 but all by itself, just creepy. The app control is great and it connects easily to my hub.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting a review. We’re sorry to learn that the Nest Thermostat is changing its temperature automatically.

      The unexpected temperature changes may have happened due to different factors. We recommend checking the preset temperature and clearing the schedule.

      To clear your existing schedule:
      - Go to Google Home App>Settings>Schedules>Clear schedule

      If the issue still persists, please feel free to contact our support team, so we can further investigate what’s causing the issue. You may contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Easy to self-install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just be sure to tag the wires as you disconnect them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with good support. Setup with two wire furnaces can be tricky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good start to upgrading your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit harder to use than expected, but still great to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to all, it save me on my gas and electric bills.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but required a lot of tuning of settings to get the Eco mode to stay off and not allow the temp to go down to the safety setting which was very cold. It also seems to only recognize the phone in the house about half the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Decided not to keep wasn’t as easy as i thought to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest learning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and operation! This is a must have item!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nice Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns your home activity by turning off and on if you choose to. I can manage it from anywhere in the country.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to control from my phone. And great rebates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing life saver no more running back an forth to the thermostat. The away function is great too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It save money and I love it alot when at work it turns off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for saving energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to save money on my energy bills. This is a start.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the install it yourself and called nest support and according to them it was properly installed the first two bills jumped to almost $700. Had to pay a company to install my electric heat pump correctly to see savings of $20. Technology is great but not significant savings

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life has changed since I got this. Night and day..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased purchaser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. The best purchase thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not registering heat the problem is angoing .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Desaster for a thermostat by eyes it look good soon after installing it those not registered Heat it blows only cold air but it says heat an want an Nest app rewus after rewus people have same problem but no help from the costumer service and it caused my furnace to burn furnice fuse please read rewus before buying it i had to call heating and cooling it 22 pm it night to tack @ down put my old one works great no problem for that kind of money is not worth it and all .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to turn my ac and heater thermostat on and off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied, but waiting for more functionalities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not clear yet how to use ECO mode. Sometimes is changing SET temperature by itself. Looking for more functionalities, such as, better protection code, better interface with another thermostat in the same house. Looking also for a better precision in temperature reading!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long enough to review the smart features.

    I would recommend this to a friend