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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 12,079 reviews
  • Rated 4 out of 5 stars

    So far so good ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bit of a lag sometimes but it is doing what its suppose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home Settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definely helps with bills but not as controllable as people think.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginners addition to automating any new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has been good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a challenge but it is so great after it is set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and is a great 'learning' thermometer. Only wish app was a little quicker on response, takes a little time to connect. Would give it 4.5 stars if I could (only docking .5 due to the app)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okay product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a certain amount of time but was having a hard time with the product a couple months of having it

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JosevH. Thanks for leaving feedback and we’re sorry to hear you’re having trouble with using the Nest Learning Thermostat. We'd like an opportunity to investigate and help you with your concern. Please contact us anytime at the following link so we can guide you with troubleshooting towards resolution: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Office Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for this years office Christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for this years office Christmas gift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Should have bought it earlier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support from Nest website made the installation a piece of cake. Works great and just as described.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than your avg. thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many nice features, and handy phone interface, simple installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer model has improved compared to the old. Very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had a Nest upstairs, to I'm a repeat customer

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    "Smart" thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest thermostat.. the first one battery died on me and it wasn't charging because it was defected. Mind you this is during winter where my house was reaching 60 degrees. I think I will stick to conventional thermostat next time if I can't even replace basic battery for defected charge port.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JoeL. We're sorry that your initial experience with Nest Learning Thermostat was disappointing when it comes to battery life. This is not the experience we want you to have with the products we offer. With the help of your system wires, the Nest Learning Thermostat uses power sharing to help keep the device powered and the battery charged. If you're willing, we'd like to know more details about your HVAC system and how the device was set up so we can provide you with the best help possible and find a better resolution. Please contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    A little more difficult to work than others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is nice, but there are easier ones

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnects

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Nest, but it is inconvenient when it becomes disconnected from my Wi-fi and I cannot control it remotely when I am away on a trip. This happened about 3 times over the course of a year and I'm not sure why.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    saves energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought more than one to use on different zones in house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient to check temp when your away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accurate just wish it would go offline as much

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Simple thermostat to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have had a positive experience both installing and using the nest. We were having issues with temperature control and we bought the nest temperature sensor. This corrected the variation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    features, looks are great and it helps save some energy bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two of these for our new home to save money on running the AC/heat when we are out. We don't have a perfect schedule to setup a dumb thermostat, so the geolocation is great using the Nest app to set the house to eco mode when we're gone. I wish Nest provided more detailed ad-hoc reporting more than the monthly email recap they send you. I control these with our Amazon Echos/Google Mini's around the house to change the temp.

    I would recommend this to a friend