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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 573 Showing 11,441-11,460 of 12,079 reviews
  • Rated 4 out of 5 stars

    I little hard to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, but a bi difficult to use in the beginning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT BUT NOT PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL TRYING TO FIGURE OUT ITS SMART FUNCIONALITY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these thermostats as we have a four zone system. Its convenient to have these smart thermostats so we can see the operation without having to go to each zone to see what they are set at. The seasonal eco setting is very helpful. Its like a reminder it's time to run the setup. Not sure how much we are actually saving because it just estimates each unit. Since each zone runs independent of each other, this system doesn't calculate how much they run together.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    there are much better products on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was probably really cool four years ago. The thermostat looks great but falls way short in performance. If your going to make the investment the HVAC manufactures remote thermostats are much more feature rich

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really help manage your thermostat when traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, but not very good instructions to help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wi-fi thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like being able to remotely monitor/control my temps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From day one I started saving money. Eco is very useful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't Really used all features yet due to no wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Works amazingly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can change the temperature while watching TV by simply opening the ap and changing it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not intuitive but can eventually work your way thru it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is great to save money and use it by the phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the auto energy save mode which helps you save $$$.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't compawith my system, had to return it for refund

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Don't

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this product. Check out the google help community on this thermostat, Review after review on problems with the Thermostat creating Eco- schedules without asking, Temperatures soaring even while Location settings are set to on and you are at home. Post after post with no answers. My personal experience? The thermostat was set to 70 and would -CONSTANTLY- let temps creep into the 80s until someone goes to check the thermostat to see why we are boiling inside our home only for the device to click on the cooling as soon as it detects someone in front of it, like it is trying to pretend it isn't turning off our AC. Terrible product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrandonB, thanks for your review. We're sorry to hear you're having a bad experience with the Google Nest Learning Thermostat. To resolve your questions or concerns, please contact us at the following link: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 3 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 4 Nest thermostats to replace my existing 4. Found out that Nests do NOT have "fan on" only option unless the entire device is on. Can turn on "fan only" on my previous thermostats without requiring to turn on heat or cold options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Nice features if a bit spendy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and was very happy with the ease of use. Set it up on my phone and connected it to my Google account and could control the temps via speech. Lots of features and the phone app was robust. Realized how much I liked the turn to dial temp for manual after I replaced it with the standard one that does not have this feature. Bad rating due to it did not last a year before it died. Rather than fight to get it replaced I just bought an inexpensive version

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works sorta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 30 days. Issue with not enough power to supply device on day 5. Resolved by researching online, hooking up additional wire. No problems since then but nest should really warn people that not all setups will work straight out of box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a basic thermostat that came with the house and it is awesome! big difference

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After four hard years, the Nest Thermostat stopped communicating with the furnace. When replace with a new one, the new Thermostat and furnace resumed communicating.

    No, I would not recommend this to a friend