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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Good, Cool Home Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is fantastic for the price and specs. From the packaging to the finish, the device is flawless. Set up takes less than 15 mins and install is a breeze as well. The option to control your homes temperature from anywhere in the world is priceless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat. This NEST Learning Generation 3 thermostat surprises (in a good way) everyday. We are now Been using the nest thermostat for 6 months and are still discovering some of its capabilities energy saver Learns your adjustments Save

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can control the thermostat from my app. We have hot water heat and it takes a long time for the house temperature to rise. It is very helpful to have the ability to increase the temperature a few hours before we come home. Eco setting is a challenge. It knows when we go out and reduces the temperature. The house then takes a while to return to a comfortable temp when we return. I will eventually work this out - outsmart the smart thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEST Thermostat...Not really the BEST...but OK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that once installed you can remotely set the heating or cooling. We use this for our vacation home to adjust the temperature within the house based on when we plan to visit the house or if the house is empty. The only issue I have with this thermostat is the installation. The instructions and guidance on what wires should be connected based on what system you have is designed for a professional installer and not your average home owner. I have three of these thermostats and each thermostat I installed I had problems with. after many hours the first two I was able to figure out and get working. the third one I needed to hire and HVAC professional to figure out. Great product...not easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest Thermostats- Top of the Line

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware Very Attractive High Tech, if not Retro pleasing appearance. Hopefully the NEST App needs to be more intuitive like the replaced multiple "3M Radio Thermostats which operated HVAC & schedules easy with no learning curve at all for years. I am Hopeful NEST Software Development will take a peek at this relevant 3M Radio Thermostat defunct software "App No Longer Supported" as my only reason i had to replace existing no longer working multiple 3M Radio Thermostats with internet Access via it’s App. Radio Thermostat App was real easy peasy intuitive for multiple 3M Thermostats, now NEST replaced still trying to figure out scheduling of Multiple NEST of different locations for online control

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DavidL. Thank you for choosing Nest Learning Thermostat. We're here to help with any concerns you may have and help you explore what else the Nest Learning Thermostat can do to improve your overall experience. Feel free to contact us anytime on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! One of the main things I love about tech is that it can (not always) make your life easier. THIS DOES. I forget about it as it disappears into the comfort of a warm house when I want it and saves energy when I'm not home! I also love that if I am coming home at a time that is not normal for me I can hit the app on my phone and bump the temp up. It looks gorgeous and was fairly easy to set up. Be sure to take a pic of the wires coming from the old thermostat before you unplug them all. It will make it easier to hook up the new wires on the NEST. We looked at a couple thermostats like the Ecobee but NEST really has this one locked down. I also bought some Google home minis that are amazing...Hey Google what's the thermostat set to and it will tell you and even turn it up or down with a simple command! Also by the way ...Google mini is the way to go...SO SMART! buy this.. you will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Love my Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was very easy to install, looks great, and works very well. I haven't been paying close attention to any changes in my heating bills, but I'm sure it will save me money in the long-term. I especially like that I can control the heating from my iPhone app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the product. We had an old thermostat before and this one gave our home a nice upgraded look. Easy to use and love the eco settings. It’s also nice to be able to use the app and change your temp from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Nice and smooth.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat has helped save energy at home, easy to install and has a smart learning function that regulate the home temperature. Can be controlled from your cell phone. It has a sleek and modern look. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Fantastic and Easy to install!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about installing the nest but the included instructions paired with great videos from nest online made it a breeze. I do wish it came with a room sensor or two like some competitors does, but overall still very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Home new Nest installed. This is my 2nd and I love it. Easy to install and believe the device learning my routine and adjusting has saved me a small fortune

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed the Nest Learning Thermostat approximately three weeks ago. The installation took about 10-15 minutes. It was extremely easy to install and use. It is great. The best thing about the Nest is the ability to control the thermostat remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love the Nest thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these and use it in my 2 story home. The set up itself was quite easy, I followed the instructions using the Nest app and works as expected. You cannot go wrong with the Nest thermostat provided you have set it up right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and looks good on the wall. With the nest app we’re able to adjust the temperature from anywhere. Didn’t take long for it to learn our settings and automatically raise and lower the temp for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Installed and up and running on app in 30 minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to get up and running with this product intended to make my home smarter. Pretty neat to be able to adjust thermostat from comfort of my bedroom. Also pretty neat to be able to set temperature to a cooler setting as I'm about to leave the office. I'm liking this a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Remote control

    Rated 5 out of 5 stars

    Best Smart Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier. Set your schedule or let it learn on its own. Looks nice. Everyone asks what it is. Control your thermostat from your phone from anywhere. Set the temp you want just a few hours before arriving home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    No more running downstairs to adjust the heat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "smarthome" may sound like an unnecessary luxury, but certain home utility functions really do improve one's life. Automated thermostat is one of them! No more forgetting to turn off the heat or A/C when you rush out the house. No more getting up for frequent adjustments when the home is slightly cold or hot. No more stairs to groan about when your tucked warmly into bed. No more multiple unsightly thermostats. We are living the dream! Favorite features: - Away mode tracks when nobody is home and defaults to away settings - Ability to adjust temps remotely on extreme temperature days for pets - Monthly usage data report - Set schedules and change schedules whenever I want Issues: - Occasionally has very odd "learned" temp adjustments. Nest has created schedules with really high or low set temperatures. Not sure what caused this but it went away after we deleted it via the app. This has happened more than once - Historical lookback only goes 1 wk on the app I must also mention Nest has been fantastic. Almost a year in I noticed a chip on the glass face and they immediately sent a replacement. Love companies that stand behind their product. Builds a ton of loyalty!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to thermostat. Easy to install. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Excellent time and cost saving device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was incredibly easy to install and use. Home is always comfortable without constant changing of temperature. I especially love the mobile device feature which allow me to adjust the temperature from anywhere using my mobile phone including at 2am while in bed.!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Saves me money! End of Story

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great deal of love for this Nest Thermostat. I have seen a big difference in my overall room temperature in my upstairs and main level. Before installing this (which was super easy), the upstairs rooms were HOT. The Nest thermostat has a great feature, where it turns on the fan, and cools/heats, but moves the air to equalize the temperature. Where most other Units would just turn on cold/hot air, this is smarter, and moves air, then cools, etc. I specifically bought the Nest initially so that we could have the heat AND cool air on over night. I would find myself turning on the AC during the day, but Heat at night, when the temperature outside would change, and the house was much too cold for our baby. The previous thermostat had a switch to toggle between Heat/Cold, so it was 1 or the other. This one has ability to do cold/heat overnight, and stay between a range, so the fan runs and not the AC/Heater.

    I would recommend this to a friend