Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 12202066
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.
This summary was generated by AI based on customer reviews.
Doesn't shut off heat when it's supposed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I removed this unit after two days. After hook up, everything was running as it should. However, on heat mode, it just kept running past the desired temperature even after turning the thermostat off. This didn't happen on the cooling mode, as it shut off on it's own after reaching the target temp. In short, this thermostat ran our system longer than our previous one did and requires more monitoring. Their website troubleshooting was no help.
No, I would not recommend this to a friendDoesn’t last long
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best product as it doesn’t last long This is our third Nest
No, I would not recommend this to a friend- Cons mentioned:Compatibility
problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not manage my system. connected but ran heat instead of air.
No, I would not recommend this to a friend Google - Nest Learning Smart Wifi Thermostat -
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work very well... not satisfied with price
No, I would not recommend this to a friendNot cooperative
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns on fine, but when you turn it off the fan does not. You need to play with it until the fan turns off.
No, I would not recommend this to a friendElite Plus not installing this item!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am an Elite Plus Member and one of the perks of being an Elite Plus Member is you receive "free set up by the Geek Squad, so I read. There were no asterisk stating this would not happen in certain circumstances. When I called to get my new "Nest Thermostat" installed the Geek Squad representative told me they do not install this product in OHIO. Bummer, I guess I move to another state or return this interracial product to the store, Sad!
No, I would not recommend this to a friendGreat when it connected to Wifi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was great until it stopped connectinf to WiFi. I’ve only had it a year and a half. Disappointing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Antgee, we're sorry to hear you're having connectivity trouble with your Nest Learning Thermostat. To give you the assistance you need, contact us, we're glad to help: https://support.google.com/googlenest/gethelp?hl=en
Complicated and keeps dropping off the internet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to operate. Keeps disconnecting from the internet so then it has to reset and you have to recheck your schedule.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've experienced with your Nest and we'll be happy to look into any issues you've been experiencing if you can reach out to us through one of our support channels.
Our contact information can be found here: Nest.com/help
Not Rated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know that this thermostat is highly rated however I couldn't get it to work with my system. We think that there is a problem with my wiring configuration so I had to return it for now and will have my system checked out by an A/C specialist. Therefore I cannot rate it at this time but it is making me do a rating before I leave this screen so that said I can't give a high rating. They should have a no rating option.
I would recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat keeps shutting my furnace off then on then off then on then off then on, etc. Nest support is obviously just reading from a script. I reinstalled the old smart thermostat this was supposed to replace and everything worked fine. I do not recommend this product at all.
No, I would not recommend this to a friendNest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not keep it. Had problems connecting to WiFi & getting registered in my phone app
I would recommend this to a friend- Cons mentioned:Compatibility
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working 1/28/2019 and had to buy a different type, not the nest anymore
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about the issues you've experienced with your Nest, and we'll be happy to look into this with you if you can reach out to us through one of our support channels to investigate further.
Nest.com/help
Wide temperature swing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat was 2 to 3 degrees too high. Then the temperature swing is way too wide. For example if it is set to 68 degrees the heat won’t turn on until below 66 degrees and then it will turn off until above 70 degrees. I returned the unit.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about this experience you've had with the Nest Learning Thermostat. The Nest has a maintenance band of 1 degree, so if you're experiencing inaccurate readings, or the maintenance band is 2 degrees or more, please reach out to our support so we can assist with getting this resolved.
Nest.com/help
- Pros mentioned:Overall performance
Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the looks but had a lot of trouble setting up with smart vents.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about the issues you've experienced with your Nest, and we'll be happy to look into this with you if you can reach out to us through one of our support channels here: Nest.com/help
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died 3 months after installation. Would not recommend.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Alidori, thanks for sharing your experience. We’re sorry to hear that your Nest Wifi stopped working after a short time.
We value your feedback and we’d like to help you the best way possible. If you’re willing, please reach out to our support team. We’d like to hear more about what happened so we can investigate the cause of the issue. You can call us anytime using this link: https://support.google.com/googlenest/gethelp
Was unable to set a consistent temp.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was defective and changed the inside temp randomly. Spent over two hours with Nest customer service trying to find a resolution. The end result was the item had a defective sensor which was why it kicked the heat on and was 99 degrees in the house when it was 102 outside. Could not be program to cool consistently. It was returned to the store for a refund.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've experienced with your Nest after setting it up to your system. This is definitely unexpected to hear, and if you'd like to give the Nest another try, let us know and we'll be happy to ensure everything is up and running as it should be.
Nest.com/help
Google customer support for Next Thermostat is non
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. Only blows cold air Called Google customer service multiple times. Let my phone number as requested for a call back. They never calked. 6 times.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JoeW. It sounds like you're frustrated with a malfunctioning appliance that's only blowing cold air, and Google customer service hasn't been helpful despite your attempts to reach them. Here are some steps you can take:
1.Identify the appliance: Is it a heater, air conditioner, refrigerator, or something else? Knowing the specific appliance will help narrow down potential causes.
2.Check the basics: Refer to the appliance's user manual for troubleshooting tips. Common issues include:
3.Thermostat setting: Make sure it's set to heat (for heaters) or a higher temperature (for air conditioners).
Dirty filters: A clogged air filter can restrict airflow and hinder heating/cooling efficiency. Clean or replace the filter as recommended.
4.Blocked vents: Ensure vents aren't blocked by furniture or debris.
Search online resources: Search for troubleshooting guides specific to your appliance model. Websites like [manufacturer name] support pages or forums might offer solutions.
5.Consider alternative contact methods: If calling hasn't worked, try reaching out to Google customer service through their online chat option (if available) or social media platforms like Twitter.
6.Seek professional help: If troubleshooting fails, consider contacting a qualified repair technician for your appliance. https://store.google.com/us/magazine/installation?hl=en-US
Here's an additional tip: When contacting customer service again, politely explain the situation and the number of times you've tried reaching them. Request to speak to a supervisor if your issue isn't resolved promptly.
To buggy to be worth the investment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months, the device stopped “finding” its wiring. Double checked everything and had a professional come out to make sure it was wired correctly. $300 paper weight now that won’t even hold down paper. I’ve reached out to google but after 3 weeks have gotten nothing. Stay far away from this.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Keeperofthemonsters, thanks for letting us know of your experience. We apologize for the inconvenience and for the inadequate support experience with our team. This is definitely not the kind of experience we want to leave you with. We’d like to help you in the best way possible. Please consider reaching out to our support team again. You can contact us through here: https://support.google.com/googlenest/gethelp
Greatitalo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.*****do not buy the Nest Thermostats if you need a common wire and have multiple zones. They will die in a year. I spent $1800 in Nest Products and was mislead to believe that the Thermostats work without a common wire. Worst part Google/Nest doesn’t care and won’t make accommodations. Highly disappointed*****
No, I would not recommend this to a friendIt's not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every afternoon it blows warm air even though is supposed to be cooling. I live in south Florida and it's the middle of the summer. Support is bad I have disabled every feature on it to be just a regular thermostat and still only cools when it wants to.
No, I would not recommend this to a friend