Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 12202066
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.
This summary was generated by AI based on customer reviews.
Nest Thermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I The Nest was never installed, Best Buy (Greek Squad) was not able to installed and was suppose to report to office the Nest was not installed. I will return product to the store for full refund. I was never contacted by Best Buy to have someone to install the Nest. Very Unsatisfied with the service
No, I would not recommend this to a friendCan't get assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest makes it seem it is easy to install and operate but the wiring is complicated & thermostat will not charge so you need a HVAC professional. Called many, even ones recommended by Nest and no one wants to help since I didn't buy it from them. I went back to Best Buy to get help and paid $100 for a service call but it is over a week later no one has shown up.
No, I would not recommend this to a friendDisable Learning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The learning aspect is difficult to use. It is much better when you disable it and program it the way you would prefer. Not worth the aggravation.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, DavidB. Thanks for sharing your feedback. We’re sorry to hear about your experience with the Auto-Schedule feature of your Nest Learning Thermostat. We’d like an opportunity to investigate whether this issue is caused by the device or other environmental factors. Please get in touch with us anytime for troubleshooting guidance, here: https://support.google.com/googlenest/gethelp
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t keep the temperature you set it for, it wants to do it’s own thing. I don’t care how much you reset it it always do what it’s want. Avoid at all cause.
No, I would not recommend this to a friendNest needs to listen to buyers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, its overpriced. The directions tell virtually nothing about how this magic box (thermostat) actually works. I guess you're supposed to hook it up and tell it if you're comfortable, it does the rest. If you don't like that, buy something else. It also relies on internet for the phone app to work, even when locally on WiFi.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear that you've been unable to locate directions for the Nest Learning Thermostat and we'll be happy to help. This support article should provide you with more details about the Nest Learning Thermostat and answer any questions you may have: https://nest.com/support/article/Download-Nest-Thermostat-documents-and-get-started-using-your-thermostat
keeps shutting off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps shutting off, sayng that the power may be off... is not its all ok
No, I would not recommend this to a friendDidn’t work with my ac system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I told the sales rep that my ac had zoning he assured me that the nest would work. It didn’t and the 3rd party company you sent to install had no idea what he was doing and he stole one of my original thermostats. He brought it back when questioned. He had no idea how it got in his car. It must have flown in there.
No, I would not recommend this to a friendtakes some time to learn, very convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.takes a lil time to learn but , just wish manual was more detailed on all functions
I would recommend this to a friendNever again
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Installed for 3 months, I hope your wifi doesn't go offline. If so you start all over. Was told as much by Nest customer service. It's not convenient...
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, B90046. Thanks for sharing a review about the Nest Learning Thermostat. We understand that having to set up your thermostat again each time your Wi-Fi goes offline can be an inconvenience, and we’ve taken note of this feedback. Meanwhile, you should be able to control your system with the thermostat but not with the app. You can still adjust the temperature with your thermostat to stay comfortable while you troubleshoot, which requires physical access to the device. If you’re not at home, your thermostat will automatically try to reconnect to your Wi-Fi network at regular intervals as long as it has enough battery power.
If you run into any connectivity issues again, try some workarounds found here: https://support.google.com/googlenest/answer/9243422. And if more help is needed, please don’t hesitate to contact us again here: https://support.google.com/googlenest/gethelp
Cost me repairs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 minth in Nest fried AC circuit board. 400 in repairs. AC repairman verified it was rhe Nest. Contacted company. They verified the issue was a batch of bad nest. However no recall even though they know. Im out the repair cost. While it was working no engery savings as promoted.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
The Nest was not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest was not compatible with my homes wiring system
I would recommend this to a friend worked until it didn't
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Nest died 8 months after buying (7 months after installing)
No, I would not recommend this to a friendEmerson Sensi is better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use Nest support to get it to work. They replaced the base.
No, I would not recommend this to a friendOverheating to over 100 degrees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a few weeks out of warranty and the nest began to exceed 90 degrees and be so hot to the touch it was alarming. Paid pro to come and troubleshoot. Verdict: it’s junk and google/nest won’t stand behind their product. Lots of similar experiences out there if you do your research.
No, I would not recommend this to a friendNeeded Common wire
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be ready to call an hvac company and spend some more money. Other than that, good.
I would recommend this to a friend- Cons mentioned:Battery life
Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work properly.. Needs to be recharged all the time...
I would recommend this to a friend Would not reccomend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this product for 2 years. Last 8 months the app is always offline, so i can never use it in the app. Customer service has not fixed the problem in 8 months pretty ridiculous.
No, I would not recommend this to a friendAC does not work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thermostat and the heat worked great but then the ac would t worked. Called technician and everything turns out it’s the best thermostat and it’s been happening to a lot of people
No, I would not recommend this to a friendUnreliable learning capability.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Nest thermostat. It does not work as well as the first one. It behaves erratically as far as the próx sensor is concerned forcing me to touch it. The learning portion is also not really reliable and so far the notion that you don’t have to lift a finger is false advertisement.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've experienced with your Nest Learning Thermostat and we'll be happy to look into this with you and assist with any adjustments the setting may need to ensure this is working as it should.
Feel free to reach out to us through one of our support channels which can be found here: Nest.com/help
I can NOT reccomend this thing! Doesn't work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this so excited to use it - newer house and boiler. We put it up - and we swear to GOD it was insanely inconsistent with doing it's only job - keeping the house warm! Read up on it - it saps power from your boiler - and really needs a dedicated power line to run. If you don't have that - don't buy it!
No, I would not recommend this to a friend