Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 12202066
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.
This summary was generated by AI based on customer reviews.
Not able to make Nest work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had great hopes to be able to control temperature from phone, notebook. Followed all instructions regarding wiring but was never able to get Nest to turn on. Installing in new build home.
No, I would not recommend this to a friendExtremely disappointed in Google products
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$250 bucks and it lasted a year and 10 days! Just enough for the warranty to expire! The wifi is blown so this unit and the remote temperature sensor are now worthless.
No, I would not recommend this to a friendnever recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s never worked well, you’re choosing your comfort temperature but it’s always going for 8-10 degrees higher
No, I would not recommend this to a friendBad experience quit working in 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace in one year. It just quit working.
No, I would not recommend this to a friendNest thermostats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called 3 time to schedule appointment for installation they said they would call me back never did i had to pay someone to install 3 of them
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ringfloodlight, thank you for writing your review. It's unfortunate to learn that you've experienced some difficulties with scheduling an appointment for installing your Nest Learning Thermostat. This is not the initial impression we want you to have of our device. If you need any assistance with the thermostat or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t realize I only had 2 weeks to return this so I missed the date by 1 day so now I am stuck with an expensive thermostat !
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for sharing your feedback on Nest Learning Thermostat. We understand that you want to return it but missed the date by one day, so we’d like to learn more about your challenges with using the thermostat. If you’re willing to tell us more about your feedback, please don’t hesitate to contact us anytime and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design, Ease of use, Remote control
Easy to setup and very functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on a lark. Was intrigued by the ability to control remotely when away by using my iPhone. I am no electrician by a longshot but the installation instructions and website interactive help made the setup very simple. Offsite control with my phone is easy, and I can also control with my Amazon Echo. Self learning as well as programmable more. Attractive unit. Would recommend without hesitation.
I would recommend this to a friend Still not installed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 2013 built home. Currently have a honeywell digital screen thermostat, but it seems to only have the R and C wires. Check compatibility before u buy.
No, I would not recommend this to a friendBroke right outside 2 year warranty period
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for two years. Within a week of the two year period, it broke. Have had A/C people look at it and it can only permanently stay on heat or cool, can't switch between the two.
No, I would not recommend this to a friendproblems with device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The heat came on at 69 degrees after it was working for two days. Confirmed my wiring was correct. Bought a different thermostat and it has been up and running for one month without a problem.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about these issues you've experienced with your Nest, and we'll be happy to look into this with you if you can reach out to us through one of our support channels.
Nest.com/help
Thermostat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My enery bill has increased. The settings are ridiculous the heat or AC can come on at any time. Its only good for turning the temperature to a comfortable after a vacation.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this product do to not turning on at all. Even after I hooked up everything as it was suppose to and even got help and couldn’t get it to turn on. So took it back
No, I would not recommend this to a friendTrash
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash product. Sent a power voltage through my system that almost fried my whole ac unit. Did fry my thermostat. Had to put old one on again.
No, I would not recommend this to a friendVickie Fremont
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My furnace is old and they were not able to install it as it did not have a common wire. It sure it would have been nice if they were able to install.
No, I would not recommend this to a friendDoes not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have tried twice within 6 hours of trying to make this unit work. We even tried calling the place which you can only chat. Totally a waist of time and money.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Works fine, easy to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Does not work with Homekit, minimal functionality with ADT pulse - cannot create automations. Works great with Alexa. Nest site was down when I installed the system. Hopefully it won't be a common issue. Installation and setup were super easy, although I wish more of the setup was done on the app instead of on the thermostat. Display is really nice and bright. White looks a lot more subtle than the other colors, I feel. INSTALLATION HINT - I had the furnace covers opened while installing this as I had to connect the c-wire to my furnace - electrician didn't connect it because old thermostat didn't use it, but the wiring was already in place. Furnace wouldn't power up with the covers off, so Nest didn't come on. Once I put the covers back on, the furnace came on, and the Nest came on as well.
I would recommend this to a friend Did not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work. The display did not come on. Do not purchase.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Trini2DBone. Thank you for sharing your feedback about your Nest Learning Thermostat. We're sorry to hear that your experience with the device was less than ideal. We hear your concerns, and have taken note of it. It's important to us that we provide you with the best help possible and identify the cause of the issue you’re experiencing with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Poor design and misleading labels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. Their RD dept needs a new leader. Needs an external power source, unclearly labeled. Tech support is very untruthful in helping you. Not worth the hassle or the $249 PRICE!
No, I would not recommend this to a friendNever worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We tried to install but it would not connect to the nest server. We were unable to reach nest and Best Buy return policy will not allow for a return.
No, I would not recommend this to a friendAlways an issue with Nest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work. First I paid to have it installed then I had to have another person come out to remove it. Total waste of time and money.
No, I would not recommend this to a friend