Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 12202066
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention that this thermostat is exceptionally easy to use, performs reliably, and offers convenient remote control capabilities via smartphone. Users also appreciate the straightforward installation process, the elegant design, and the ability to maintain connectivity from anywhere. While the product is highly regarded, some customers advise checking compatibility requirements carefully before purchase and have noted concerns regarding the longevity of the battery.
This summary was generated by AI based on customer reviews.
Wroked graet for the first year.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did what it was suppost to for a year. then the wifi went out on it. stilled worked as a thermostat. now a year and a half in the thing resets itself over and over.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear about the issues you've experienced with your Nest Learning Thermostat. The Nest Learning Thermostat comes with a 2 year warranty, so please reach out to us through one of our support channels so we can assist.
Nest.com/help
Didnt work for us
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt get it to work reliably Support was useless Learning didnt go well Error messages made no sense Uninstalled
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JSB21, thank you for sending your feedback. We're sorry to hear that you're experiencing some difficulties in getting your Nest Learning Thermostat to work reliably. We apologize if our support team wasn't able to help you with troubleshooting any issues you've had with the device. If you're willing to give us another chance, please reach out to us and provide the Case ID from your previous contact with our support team and let us help with improving your overall experience. You can click on the link on our Google Help page here: https://support.google.com/googlenest/gethelp
Nothing lasts
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a piece of crap. Just quit working. Kept dropping connection. Will not select things. Awesome I can’t wait to buy another one.
No, I would not recommend this to a friendNot me but Best Buy doesn’t help fix the situation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. As I keep telling you this wasn’t me but but don’t do anything about it. I didn’t buy this. Whoever did used my name and password
No, I would not recommend this to a friendNo nest no heat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero I would. Not a product problem but it never was installed so no way to rate it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi MichaelGotimer, we truly appreciate your feedback on Nest Learning Thermostat, and we’re sorry to hear it never was installed. Installing a Google Nest thermostat is an easy DIY project that takes about 20-30 min. The Nest app’s step-by-step instructions make it easy to install and wire your thermostat, so use it as your main guide. Please make sure to check that your system will work with the Nest thermostat before installation using this link: https://support.google.com/googlenest/answer/9246656
Also, if you want someone to help you check your system’s compatibility, install, and set up your Nest thermostat, you can contact our installation partner who can also give you a demo and answer any questions or concerns you may have after the installation. Here’s a link if you want to book an appointment for installation: https://support.google.com/googlenest/answer/9850152
Or if you’d like, we encourage you to contact our support team through phone or chat for assistance here: https://support.google.com/googlenest/gethelp
Wouldn'the work with our HVAC system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the online wiring help and was sent a wireing diagram from Nest. When it was hooked up it would not start into the programing mode needed to use the thermostat.
No, I would not recommend this to a friendBest Buy Total Tech is not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed Nest thermostat. It will not connect to home Wi-Fi. Called Best Buy Tech Support. Never called back.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Atty, thanks for sharing a review on Nest Learning Thermostat to let us know that it won’t connect to your home Wi-Fi. It’s unfortunate to hear about your support experience, and we apologize for the inconvenience it has caused.
Nest thermostats connectivity issues are sometimes related to power issues,which may occur when your system wires can't deliver enough power to keep the thermostats charged up. As a result, they start draining the batteries and disconnect from your Wi-Fi and sometimes cause the battery to drain faster. Your Nest thermostat uses the voltage from your system’s wires to keep its internal battery charged. If the power to your system is switched off or there’s a blackout, the battery has enough capacity to keep working for a while but will eventually run out. Your thermostat will also turn off features like Wi-Fi to preserve battery life before it must turn off completely.
That said, we’re hoping to hear more about your feedback and learn on how we can help you best. If you’d like, you can visit us anytime here so we can have a closer look into it: https://support.google.com/googlenest/gethelp
Doesn't last & the app is crap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a 2 year warranty and broke after 2 years and 1 month. The nest app is clunky and setting a schedule is so difficult.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Overall performance, Remote control
Impressive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a software engineer and like to play with gadgets. I've been using it the past winter and I'm impressed with the device. It just works. It is easy to install, just followed the instructions. Love the scheduling configuration though it could be a little more intuitive. Best feature is being able to control the thermostat from phone/website. One feature I wish they add is to always show the clock and current temperature. Looking forward to buy another one for my basement this year.
I would recommend this to a friend Save your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all nothing but issues. Best Buy had to come out 5xs to finally get it right
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting a review. We´re sorry to hear that your experience with Nest Learning Thermostat is less than ideal.
We value your feedback as we´re always working to improve our products and services. For installation guidelines, you can visit this link: https://support.google.com/googlenest/answer/9274936. Also, our support team is always here to help incase you need assistance. You can call us anytime using this link: https://support.google.com/googlenest/gethelp
Could not get it installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would have been ok but could not find an electrician to install. Tried contacting nest 3x after none of their recommendations worked out. Return to store.
No, I would not recommend this to a friendVery bad!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work, it's just working to be announcing Alexa's system. It forces you to open accounts.
No, I would not recommend this to a friendNest - epic fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you think a smart thermostat should have a hold function you will be surprised to know there is no easy way to just set the temperature on the Nest
No, I would not recommend this to a friendBrand response from Nest Support
Posted .There currently isn't a hold feature on the Nest but we'll be happy to send this up as a suggestion on your behalf. You can manually change the temperature from the Nest or from the app and the set temperature would only change if a schedule is in place or if you leave the home and the Nest goes into Eco mode.
Stop working in less than 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked correctly at the beginning but in less than two years it has stopped working. Does not detect the power wire.
No, I would not recommend this to a friendHard to turn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's really hard to turn.... not sure if they ate all this way, going ro return this one and see if the other one is just the same
No, I would not recommend this to a friend- Pros mentioned:Design, Ease of use, Installation
Love my Nest Thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first purchase of a Next thermostat. I've bought "smart" thermostats before and used them in other houses. The Nest is by far the easiest to use thermostat I've had and it also looks good. Installation and setup was a breeze. I really like being able to check out the energy usage each day to see if I should make any changes to lower it. The support team is outstanding and always responds quickly to any questions I have in email.
I would recommend this to a friend Worst thermostat ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the thermostat it keep going on eco mode even when I turn eco mode off it keeps doing it
No, I would not recommend this to a friendGet a Ecobee4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My advice is get a Ecobee4. The Google Nest has issues.
No, I would not recommend this to a friendThermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 days and I now don’t have access to it. It kicked me out of the system
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work. Had to return. I had an a/c specialist attempt to install it and it still didn't work
No, I would not recommend this to a friend