Customer Ratings & Reviews

Purchased for full price. Two days later, price was dropped. Best Buy refused to honor new, lower price.

Connects to your WiFi and then lets you control the temperature from the app or through your Alexa devices. Has a nice eco mode and tracks when you’re not in the house so the AC or heat doesn’t turn on while you are away.

Was warned by my air conditioner repairman that this product will ruin my air conditioning unit by regularly turning it on and off.

I had just installed 2 2nd generation Nests and 3 weeks later this was released so I boxed them up and returned both to Best Buy and swapped them out for this generation version. Those of you who think there are no big differences in generations, you are dead wrong. This generation of Nest is thinner, larger more bold screen and has a Farsight setting which enhances the entire dial, noticing you from about 20 feet away looking at the thermostat. Plus it seems more intuitive and is just sleeker looking. What happened was Google bought these guys and said, lets update this product to make it look like a modern product put out by a Google company. Plus this syncs nicely with all 9 of my 2nd gen Nest Protects and is just a beautiful product. So go ahead and trade in your 2nd gen Nest Thermostat because you won't be sorry!

Every time the electricity goes out, there are problems getting the NEST back up and running.

I live in Nebraska, so we have cold winters and hot summers. The NEST was bought as a household gift for the Holidays and it is awesome. My wife even loves it! Set up is pretty simple; just go to their website, watch a quick video and then see how your old thermostat is wired. Plug in old wires (usually 3-4) into corresponding new ports for the NEST. Using this in the first month has saved us $60 in the first month. (As compared to last years gas bill during the same month.) Our old thermostat was very outdated and we found that even the temperature was off by about 5 degrees after installing the NEST. It's also nice to turn your heat on with your smartphone using Wi-Fi (again, very easy setup) on those chilly mornings, before you get out of bed! Also, forget to turn off your heat or AC when you left for work? No problem, set it to "Away," mode using your phone and save money and energy. This product is worth the price and is fairly simple to set up. I recommend it to anyone who's looking to update an existing thermostat, save money and/or wants to help the planet by saving some energy.

I had a professional install it when I purchased a new AC unit, they could not get it to read/work - returned it

Has an Apple app, but doesn't integrate with Apple's HomeKit system. Will be returning

stopped working and my pipes froze, all the while it was telling me remotely on the app my home was at 65 degrees.

I did not buy this! Someone else has used my email address and name to purchase this.

Works on and off. System has glitches. Does not capture everything needed to run ac

Didn't even last a year and cant get a hold of anyone to replace for a warranty

I have been messing with this for a week and it’s never consistent.

ran hot instead of cool--wiring may have been wrong but could not correct.

This product is too smart for its own good. You can a more effective smart thermostat for much less money.

It literally tore up 1 month after the 2 year warranty expired.

Sleek, stylish, available in multiple colors, and works flawlessly... what else can you ask for? Been using two Nest Gen 1 Thermostats since they were introduced, so when we purchased a new home, we naturally went with another Nest. Easy setup / installation and the new room sensors work like a dream. Highly recommended.

I have nothing but problems with this thermostat since I have bought and am trying to get a refund now

3 month in and it will not connect to any WiFi. Power keeps going off..

Complicated setup for multi zone applications. Expensive