Customer Ratings & Reviews

Compared with other thermostat and honeywell brands. Preferred this one due to the learning capabilities and love the look of the thermostat.

This thermostat was easy to install. Just watch the video on their website to understand about the wiring.

I wanted to get a thermostat that had remote capabilities. The Nest is really easy to install and use. The features it offers is well worth the money.

Great for people on the go. The device even learns when you are home or away and it adjusts temperature.

Only isuue is the software on the device but otherwise a great product.

This is the best thermostat ever. The nest app works really good and it even works with Alexa so now you can use your voice to change the temp.

Very good product I really like it and enjoyed its the must good iteam

This is the best hands down!!!! I would definitely recommend

This thermostat is awesome. It has so many ways to track and save money and turn up or down when you are coming or going from the house!!

Absolutely love this product. If you are on the edge about buying this product, just do it! You will not regret it.

I love this item!! easy to use, will save you money on your bill guaranteed!!

I really feel like I have control of the energy usage. It is so easy to use and navigate. The app works wonderful!

I bought 2 for my house. Very easy to install. Interface is very user friendly. A must have for home owners.

Love my nest thermostat. Saves me money and its nice to be able to control my thermostat from anywhere.

I have owned the google nest thermostat for over a year and I am on my second Nest thermostat and I am in need of an unlimited supply of these things sense the WiFi has gone out on the original and the replacement that Nest sent to me. The Nest thermostat to me is just not a device you buy and it just works as advertised day in and day out it has a lot of issues I like some of the features of the thermostat but it’s quarks are annoying. like my thermostat kicks on every morning at 2:00 and sets the heat to 72 degrees every morning I’m the winter my house gets so hot that it wakes me up every single day and I have to get up and turn it down physically because of course the WiFi doesn’t work anymore. This thermostat is funny I don’t know how they can claim it’s energy efficient that’s a flat out lie! This thing runs my heat in the winter like 80 going west lol I have seen no drop in my cooling and heating bill. I’m sure if I took the time out of my life to compare my bills before and after the Nest thermostat my bills would definitely be higher after buying the Nest thermostat I give it two thumbs down.

Did not purchase product from Best Buy but did purchased it directly from Nest, actually I purchased two / one for upstairs and one for downstairs. Checked compatibility, current wiring was compatible (10 year old house). Installed both of them, it was a breeze. Working great but got N72 error code issue. Contacted Nest Support, was told that my system may not be compatible with Nest and that i should contact Nest Pro to check MY System for me and try to resolve N72 error code. NOW PAY ATTENTION PLEASE, WHEN I SPOKE WITH CS AT NEST THEY NEVER TOLD ME THAT I CAN REQUEST SERVICE CALL FOR THIS ERROR THAT WOULD BE PAID BY NEST AS I HAVE COMPLETED MY INSTALLATION AS INSTRUCTED AND CORRECT ( SYSTEM WAS WORKING). I am not an HVAC pro so I have contacted NestPro in order to make sure that installation is done properly and that i will not burn my house down and get rid of N72 Error. Nest Pro came in, checked everything, tested system, all fine but still N72 error is displaying. After nest pro left I contacted CS spoke with XABDIEL (Senior CS Rep) and he told me that error N72 is non issue code and as long as system is working i should disregard it. 1. Why i was not told that in the first place? 2.Why i was not made aware by the CS rep i originally spoke with that i can request service trough Nest directly and get paid back for service call. 3.Why do they sell system that even when it works properly still displays error code (deceptive advertising and it does not work as advertised) 4. Asked NEST to reimburse me for $215 i paid for Service Call as i was not made aware that N72 is non issue code and that i would not make service call request in the first place / I WAS BASICALLY TOLD THAT THERE IS NO WAY OF GETTING MY $ BACK So after 9 hours of calls and service visits / $800 spent i am an owner of NEST product, BTW Nest is owned by GOOGLE and i guess they do not care about happy customers.

I have this setup and running for about 45 days now and i love it. Its easy to control from my computer, phone etc. It provides history of heating and if we are economical or not. Its great to have this insight. I havent been able to test the auto learning part yet. One caveat is that it needs "C" wire and i did not have it. It behaved weirdly but Nest approved to reimburse the cost to run the C Wire from my furnace to thermostat.

I had it for a month now and it's been automatically adjusting the temp. So far it's been good.

We installed the Nest thermostat when we moved into our home and have been very happy with it.

I can't say anything bad about this product. It's been worth the money so far!