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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 12,079 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best investments for your home,!!! Very easy installation and setup by both keeping your house either warm or cool when needed and making sure not to use as energy when you're not home. I leave mine set at 70° during the winter when I am home as soon as I leave the temperature drops to 60° and then by the time I even get back home it is back at 70 nice and cozy not to mention both of my utility companies have given me rebates because the thermostat will use less energy during peak hours this is a must get well worth the cost

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're reading this review then you already know what it does. It is fairly easy to setup for anyone who can turn off a breaker switch and use a screwdriver. The app is easy to understand and nest works great with Google assistant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my beach house rental. Easy to install. I am pretty tech savvy but I had a little trouble figuring out how to set it up and lock temps. Once I figured it out it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    my A/C working better with Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded our home analog Thermostat with a brand new Nest. and linked it to home wireless. like the big LED digital temperature display. we can view/change temp with our smartphones via Nest cloud. amazing gadget

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with how the nest performs and takes control of your energy usage to regulate your HVAC system. It quickly learns your schedule and adapts to it. We bought two of these and are very happy. You can control your thermostat from anywhere using your smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I like the Nest thermostat even though I have to w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thermostat to replace another thermostat that my wife was having trouble seeing/working. This thermostat is of the older style round type that we had in our house before we moved to this house. We have an 18 year old heat pump system and when I hooked this thermostat up to the system the Evaporator promptly froze solid and blocked off the air flow. This is NOT the fault of the Nest. My system was found to be low on refrigerant. Because of the age of this system it has been recommended that I replace the whole system with a new more efficient system. I am now waiting for the HVAC people to verify what all needs to be changed. The Nest was easy to install. The instructions were easy to follow and there are plenty of helpful U-Tube videos. I would highly recommend that you take pictures of your current wiring in case you need to verify the new wiring and/or return to your old thermostat. The Nest has plenty of features I have yet to explore but I look forward to doing so when the new system is running. In the mean time the old system seems to be doing it's job so I am not in that much of a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat was very easy to install. It has save on my energy bill. The features are great. I love changing the temperature from anywhere. If I forget to turn the temperature down before I go out of town, it does it for me. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, there are other smart thermostats out there that have more features and/or are cheaper but none of them look as cool on your wall. Easy to set up. Easy to use. Just judging by our usage history, this will probably pay for itself within 6-8 months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Smartest and easiest thermostat I have ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat was so easy to install and use. It is still learning my habits and already paying for itself. I have it synced to my iPhone so I can adjust it remotely. It also syncs with my home alarm and knows when I am away, automatically going into eco mode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a great thermostat with lots of functionality, look no further. Install was easy enough. Very intuitive menu system was easy to navigate, and the thermostat was hooked up to my wifi in minutes. After installing, just begin using. After about a week, the Nest thermostat learned all of our heating/cooling patterns and I haven't had to make an adjustment since. No setting up daily or weekday/weekend schedules! Your nest also keeps track of how long your heat/AC runs each day and can display it to you. When you hook it to an online account, it can also provide you with monthly email reports of your energy usage. Finally, it was super simple to get this hooked up to my Amazon Echo, so I now no longer need to walk over to the thermostat to make adjustments. The Echo can make adjustments via simple voice commands. Highly recommended puchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Been Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Nest for almost a month and love it. It is so easy to use and can easily turn up the heat and not even have to get out of bed. Also, by using the auto away, we never get stuff with forgeting to turn the AC off when we are gone all day. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    I had my doubts but we love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doubted my husband could install it but it really was easy. I love that I can change the temperature from my phone and not stop what I’m doing. I’m sure it has paid itself off by the energy saved when we are not home

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy pickup process and great Product. I am way more than impressed with the ease of use and the simplicity of the design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great. It is very easy to use and looks great. I love that if I want to turn on the heat late at night, I don't have to go downstairs to do so. Also, if I get to work and can't remember if I turned it off, I check it from my phone and turn the thermostat off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Easy to operate.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest to help me to be able to control the temperature within my house by phone or by Alexa Due to my having a disability. I enjoy the convenience of being able to set the temperature so easily.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! And cool design thermostat. I like this brand it so easy to operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    For older furnace - a great option.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and use - great display with easy mobile access through internet connection. The only downside is the lack of an "away" or "hold" feature that is available in other Nest models. We primarily chose this as it was compatible with an older furnace that newer model Nests (and other smart thermostats) would not work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great addition to my smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat was super easy to install and I love the labels that came with it which made things even easier. I have been creating a smart home and this works seamlessly with Amazon Alexa. No more getting out of bed to see what the temp is set to!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Installation

    Rated 5 out of 5 stars

    Stylish and cost-efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is everything they say it is. It looks very stylish on your wall for one and is easy to install and program. When you walk in the room it comes on in big numbers and tells you the temperature along with a orange color if it is heating. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product - Easy to Install & Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to help me save on heating costs. It was very easy to install with lots instructions and videos to help with installation if needed. Connecting with my Wi-Fi network was very easy. The thermostat ia in its "learning" mode currently, but very good so far.

    I would recommend this to a friend