Customer Ratings & Reviews

Set this up in about 10 minutes and ive never changed a thermostat before. The application is a lititle delayed when changing the temperature, in the 30 second range, but it's been very functional for me. That's my only gripe. It looks slick on the wall

Easy to install and program it.Self learning in 7-10 days. In power outage it shows malfunction at the wire RH1 which means power wire ! ( just to know it). Restarted self when power was back. Elegant design, ( Not a Christmas tree), simple efficient

I bought and installed two Nest Thermostats myself and highly recommend this product. Some parts of the setup were a little confusing but ultimately I was able to do the installation without too much trouble. Aesthetics: the industrial design on the thermostat is lovely. I really like the way that it automatically lights up and shows the current temperature and setting when it detects motion. The scheduling UI is very intuitive. Nice to have apps on the iPhone and iPad. I’m ambivalent about the “learning” feature - do I want tight control over the temperature schedule vs. having the thermostat figure that out over time? Not sure yet. The big win here is being able to monitor and control temperature remotely & start heating up the house when on the way home, to have it at a comfortable temperature on arrival.

I'm very happy with this Nest thermostat. I originally went to buy a Honey well but the sales people thought this one is more user friendly when it comes to programming the App. I figured I'd give it a try and return it if I didn't like it. My husband and I are not great with tech but together we got it up and running, any complaints thus far are due to user error as I'm still learning about the programming. One thing I wish was better is setting up the fan only. I currently have it running for 3 hours in the morning and there is only 1 fan setting, I wish it could be set on/off as desired as I would run it late at night before bed and perhaps during night when it's really hot. There is an option to run it as many hours as you want but not multiple options.

Easy to install and nice looking when it is on the wall. Everything included for easy and clean install. One of the best looking thermostats on the market, by far.

We love it. Easy to install, easy to learn how to use it and it learns the way you like the temperature in your house during day and night. Has the away option that is a plus. You can change temperature from your smartphone. I'll definitely recommended it

This is the first step to be smart home and save energy. it's very easy to install and operate. The most I love about this is remote operation when I'm not home. You can turn on or off A/C or heater anytime, anywhere. I got rebate from the city.

This is the second nest 3 for our home. We started with one on the downstairs. It worked great. We added this second one a few months later after I added an office upstairs. Easy to set up and it saves energy.

Love this product, it makes it easier to turn ac/heater on & off, saves electricity by turning eco mode. Easy to install it only takes a few minutes maybe less than 30 minutes.

This has helped cut our energy bills by 20%! It is very easy to use and love the eco feature! Also, there has been so many times where I forgot to turn down the heat or A/C and just changed it from my phone while in another country! I have no regrets! A+

Love this thermostat. Best ability is to be able to turn it on or off when out of the house or in another room. Would definitely recommend this to anyone looking for a new one. Very easy to use for non-tech savvy people!

This is my second Nest Thermostat and I only upgraded to the 3rd generation as I had a new air conditioner installed which was not compatible with the 1st generation Nest I purchased in 2013. I find it very easy and fun to use.

We are so happy we decided on getting the Nest for our home. We were thinking about it for awhile and now we don't know why we didn't buy it sooner! It is beautifully designed and so easy to use. The screen is clear and the animations are great!

This is my 2nd nest thermostat and it works just as well. Easy to install, I followed the instructions included. Love it, works with the app on your phone and learns your habits. I've had the 1st one for over a year now.

My Nest learning thermostat learned my temperature needs within 3 days. It’s so easy to change the temperature, if needed. I love having the app on my phone so I can adjust the thermostat from anywhere.

I bought this unit to upgrade from Gen 2 because it can both make use of the sensors and it has dual-band WiFi for a stronger signal. It was very easy to install, it looks great, and it’s very intuitive to use, either on the wall, with your phone, or via a voice assistant. I’ll ding it a little bit because the sensor schedule—that is, when the device can be told to use which sensor—can’t be customized. You have 4 pre-set blocks to choose from, and that’s it. But then the trouble started. First I got a dreaded W5 error, meaning it’s WiFi radio was no longer working. I contacted Google for a replacement, which arrived promptly… but it kept getting caught in a boot loop and I couldn’t set it up. A second replacement arrived and wouldn’t correctly read my (very straightforward!) wiring, despite the fact that the one with the W5 error still could. The third replacement had the same issue, at which point I was advised to spend $130 to have a technician inspect my system to verify it was in fact the thermostat that wasn’t working. So after 6 total hours on the phone with customer support and HVAC technicians, and 3 replacement thermostats, I finally got my fourth one: an ecobee. I had it on and functioning in 20 minutes. My experience is probably very far outside the norm. I most likely just had a run of bad luck; I know when I see reviews like this for something I have maybe already talked myself into, I think, “ah but that’s just one guy; he’s unlucky or he did something wrong; that won’t happen to me.” And it probably won’t! But given the sheer number of issues I encountered—from failing components to annoying limitations to inept and sometimes contradictory customer support (who, at the end of the day, are call-center employees and decidedly *not* HVAC technicians)—I’d urge you to strongly consider other smart thermostats. This one is just not worth the risk or the headaches.

This replaced an 8 year old original version Nest which stopped working when we installed a new furnace (I still suspect the installer fried the original somehow). The new one is improved in many subtle ways (better WiFi, bigger display etc) yet keeps the same simple user interface. Also the new unit supports remote temperature sensors, helpful in rooms which stay colder or hotter than where the main Nest is installed. Works great with Alexa. We don’t use the learning features anymore since we’re home full time and my wife’s hot flashes don’t follow a schedule. There are cheaper WiFi thermostats but our Nest has worked so great we didn’t want to change brands.

Im going to keep it short and sweet. Super easy to install yourself, beautiful design, flawless interface, app works seamlessly! To early to say if it saves me money on my utility bill but I really made the purchase for the programable features anyway.

Easiest install I have ever done. It works flawlessly and saved 60 dollars on the first month I had it installed on my electric bill. It learns and creates a schedule for you based on your settings manually. Get one... I got a second unit for downstairs.

This was easy to set up. It does what you want it to do. You can check online and set the temperature, set away mode. After a few weeks it learns your habits and becomes more efficient. Works very well.