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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 12,079 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched our Carrier Edge programmable thermostat (doesn't work if you have the Carrier Infinity system) out and couldn't be happier. Really like the intuitive controls and ability to make changes to the system from home or when away. The self-learning algorithm has exceeded our household expectations and the Nest system itself has proven to be a key component in our overall smart home system. The only drawback was installation required an HVAC specialist to install. Had checked with Nest Support (amazing service) in advance it would work, but due to a proprietary cable from Carrier, needed to have it rewired at the furnace side of things as well as at the thermostat. Now that we are all set up, could only be happier if we could see the outside temperature listed on the Nest inside. Otherwise, amazing and glad we changed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat for all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our nest!! So easy to use. Love how it tracks what we have used & adjusts to our settings/usage. Also love being able to set it from being away from home. Few cold nights at baseball we were able to turn on before we came home & it was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Massive improvement over ancient thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and it works well. It is so easy to change time settings, heating and cooling, and controls well with the app. I'd easily recommend this and make sure to look into rebates from your power company.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    So easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Buy sales people recommended the Nest to me when I asked what sort of devices could be controlled with my new Echo device. When I got it home, I followed the installation instructions. It was really quite simple and works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Nest 3rd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the nest 3rd gen thermostat and I don't know how one could live without it. The nest took only a half hour to install and has been operating well ever since. The best part is using it with your phone to control the temp or hooking it up to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Does everything I hoped with ease and reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, program and use. Works great with Google Home for me. Nest thermostat has improved since the first version, Was considering this or the Ecobee and happy with the Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read up on thermostat and compared it vs Eccobee and honeywell. Decided on the Nest even though it was the most expensive one. Didn't regret the decision. Was easy to install, operating system was intuitive, the thermostat just plain looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Amazing product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was out of town I was able to control the temp in my house to make sure my kids and my sister were comfortable. It also learns how I am and when I am home go save the most money. I love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Designer Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s be honest, do you really need it? Absolutely not! But, I have to say it does look pretty amazing. It looks like it should be in a Jetsons cartoon. The only thing that bothers me is the price tag and I feel that it’s more about the aesthetics. Very easy to setup and program. I’d definitely recommend this product pretty highly.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    A great way to save energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be three of five Nests I have purchased in the last two years. The first two were installed in my current home and these three are going into a newly purchased home. These are for a vacation home located in Rancho Mirage, CA, a desert community, where temperatures vary wildly, throughout the year. These have saved me hundreds of dollars in utility expense because it learns our habits. However, the greatest advantage is I can control these remotely, not only to set a comfortable temperature, prior to my arrival, but, more importantly, I can check, remotely, to confirm I reset the temps upon my departure. The phone app works perfectly. Even though these seem expensive, you will recoup your cost over time, or very quickly should you have set the wrong temperature, during an extended absence.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy to install; works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best is easy to install and so far works great. I can monitor our energy usage and make adjustments to be more economical. The auto-away feature doesn't work great for us because our thermostat is located in a hallway, but that's easy enough to disable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Remote control

    Rated 5 out of 5 stars

    A great way to lower your energy costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had the Nest for about a month. It’s great to be able to control your thermostat from anywhere. Plus as the Nest learns it optimizes your energy usage. It was easy to install and well worth the investment especially with the rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the upgraded performance over my old school thermostat. Very easy to understand, and optimize what you want from the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for Christmas and it is the best. it is easy to install. It is easy to program and i love getting messages on how much energy I am using and how I can save more by changing my settings. You Can' go wrong is buying this item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how simple it is to set up and I can connect it to my phone so it learns my schedule with out me having to set a schedule. With it connected to my phone it also knows when I'm home even tho my thermostat is in a location I never walk past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. I read up on so many reviews before buying and I’m so glad I ended up buying it. I can change the temperature in my house from my phone. I would definitely buy again if I move.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Nest smart stat wi-fi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost 3 months in operation, we give it an EXCELLENT rating. We can control the stat from our smart phone 24/7. Great investment; why did we wait so long?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my Nest... It looks pretty cool on the wall, with the colorful display and all the information on it... Easy to setup and the best part is you can control it from your phone, anywhere, anytime... Love it :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and an easy install. Don't know if we'll save money but excited to find out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Learning Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not be intimidated to install this on your own it's not hard. The instructions it comes with and YouTube online shows you how to install. Take a picture of the way the wires were installed on your old thermostat prior to uninstalling. In doing so this will ensure that your connections are connected correctly. It takes the Nest a couple of days to remember what temperatures you like when you are home and at what times you are home. After a couple of days Nest will ask you if you want it to automatically go into "Away Mode" when it senses you are not home. Keep in mind the Nest system has a 1 degree band and learns your particular home. Sometimes it may seem like the Nest Thermostat's maintenance band is larger than 1ºF, but it’s most likely that your system takes a few minutes to start heating or cooling after your Nest Thermostat tells it to.

    I would recommend this to a friend