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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy to Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest Thermostat. It makes regulating the temperature in our house much easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive - good looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart thermostat - it has adopted to our daily schedule - it is easy to use remotely via phone . Also we could at it to our smart home devices and can be controlled by Alexa - overall a good buy - I do think it is expensive and there are better product on the shelve - it was very difficult to install and customer service can take long to support - overall an expensive purchase.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Vishal, thanks for reaching out. We´re sorry to hear about your difficult experience with the installation for Nest Learning Thermostat, for our shortfall in providing your support needs.

      We value your feedback, and we'd like to learn more about your experience. This will give an opportunity to understand the issue you are having with your Nest Learning Thermostat, and work on giving you a better experience. Please visit this link to contact us: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this nest for one month. Ow and I am already saving money on my heating bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    going green is fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and staying more comfortable automatically while saving money...great side effect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great thermostat, would get again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a Nest thermostat for Christmas. Installed myself. Had to call the hotline because of the wiring situation I had with the older setup. Once that was sorted out though, the rest was pretty easy. Works great and I have it connected to my Nest home. The only reason I gave it 4 stars is that I've only had it setup less than a month so I can't speak for longevity or energy savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Generation far superior than generation 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a generation 1 nest and was quite happy however upgrading to generation 3 was faster and easier. I love how it connects with Alexa and also the new functionality is great. Also check with your local energy provider for additional discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought one for myself and I liked it so much I bought another as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money. Almost free with rebate.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy if you want to save money and update your home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love this thermostat and it’s learning features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can get a rebate from your service company too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with Nest and I love that it can be used by phone.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Check compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice... But was not compatible with my ac system. I should have checked prior to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would buy a smart thermostat but this Nest product is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy, not best IA.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it, although the autoprogram sometimes doesn't work at expected, they need to improve that IA.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, home/away isssues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product learns your behaviors well. Took a few days to remember my patterns. Only issue is that it does not recognize when I leave, but recognizes when I return home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has helped control the cost and being able to automate it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bills dropped dramatically in my last house after installing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best programmable thermostat I have ever bought. I now own 3 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Easy to install, unstable WiFi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat was easy to install and pair with our WiFi. The problem we have experienced is an unstable WiFi connection. The thermostat frequently disconnects from the WiFi and is difficult to reestablish the connection. The thermostat still works with out the WiFi connection but the features one buys a “smart” thermostat for don’t work without a stable WiFi connection.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you're experiencing issues with your Nest Learning Thermostat losing its Wi-Fi connection, and in this case we recommend looking over the following article:

      https://nest.com/support/article/Troubleshooting-when-the-Nest-Learning-Thermostat-disconnects-or-is-offline-in-the-Nest-app

      Please note that a ping above 1000 ms or a signal strength below 50 can cause issues. This information can be found on the Nest itself under Settings > Technical Info > Network.

      If any further assistance is needed don't hesitate to reach out to our support team so that we can help.

      nest.com/help Nest

  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has already saved us more than it cost. Highly recommend it.

    I would recommend this to a friend