Customer Ratings & Reviews

I love this thing. Best investment I’ve ever bought for my home. When I didn’t have it, I would forget to turn back the AC when leaving for work and my bill would reflect it. But I have this working in conjunction with my phone location to turn the AC back automatically when I leave my house. It also makes the house comfortable when I come home based off a schedule I program for it. It can work with both your location and schedule to help save money. Great product. I love it. It also will show you your weekly usage in a bar graph which is nice. Tells you your usage and the circumstances such as the weather that day that affected the usage or whether it changed due to your changes or it’s observation or your gps location.

Finally, I installed the unit following the very simple directions included (actually I watched a YouTube video first, highly recommended so as to give you an overview of the entire process). Here's one pro tip, take a photo of the wires and how they are attached to your original thermostat before removing them, it will save you lots of time and help you install the unit right the first time. Other than figuring out how to customize the display, the unit works, heat, cool, fan all respond properly and it probably only took me 1 hour all together (including viewing install videos!-) The app connected to the wifi easily and the basics controls are pretty straightforward. Looking forward to getting to know the unit better when the heat arrives and we have to begin using the A/C. Also, be sure to get your rebate from your participating energy provider, this makes the purchase a no brainer as it should help to save much more in energy costs than its purchase price.

Very easy to set up. Connects fast and up and running in under half hour. Takes about a week to learn your perfect settings. Great item

Such a smart device! I love that it drops the temperature to eco mode when it senses that I am no longer in the house!

I followed instructions and installed it by myself and it has been working great so far

Works wonderful and looks attractive with the mounting plate included in the box. It was fairly easy to install. I am pleased that I finally purchased this item after much thinking.

We love our new thermostat. It looks really sharp in our living room and was very easy to install, even for a new home owner with no experience with electrical or HVAC.

Great product! Best Thermostats have always worked great for me!

Love it!, easy to install, easy to set up, easy to schedule temperatures. Helped to save energy.

Everything on the Nest from the install to the scheduling is easy to do and most of the features are pretty nice. There are two issues I have with the Nest. The first is you can't change the frequency in which the fan cycles on. It only gives you the option to come on every hour. You can select run time for 15,30,45 minutes up to 1 hour but that's it. It would be nice to be able to select every 1,2,3, or 4 hours just so the fan isn't coming on all the time. I'm sure this can be fixed with a software update. The second issue and this is a big problem is that the current room temperature is inaccurate. The Nest reads 2-3°F above actual room temp. I am currently on my 3rd Nest (Generation 3) in a 20 day period. The 1st read 75°F for over 24 hours even though there was no way it was 75° so I exchanged it. I installed the 2nd Nest and after having it for a day I noticed that it felt a little chilly in my house. I looked at the screen and it read 71° but it seemed cooler. So I put two of my previous thermostats (a Honeywell VisionPRO 8000, and a Comcast digital) and a digital food thermometer next to the Nest to compare the readings and all 3 read 68°F. (I'm no pro but I think if 3 thermometers read the same then I would say they are accurate) I called Nest and the technician said it can take up to 14 days to "learn" the temp so I waited to see if it would correctly calibrate. It didn't, and I exchanged it for my 3rd Nest hoping the other two were defective. It's been 2 days and no luck. This one is reading 2-3°F high as well. The tech also told me that the Nest's are programmed to have a 2° range. I understand this when heating and cooling so you're furnace or A/C isn't tuning on and off every 5 minutes however there should be no range on the accuracy of the actual room temp. It's either accurate or it's not. I'll give this a few more days and call Nest and see if they have a software update to accurately calibrate it. They say this has 12 sensors. How is it that 12 sensors are less accurate then a cheap $50 thermostat with 1? I don't understand.. I've included some pictures showing the temp differences. My Nest reads "current temp" 71°F and the other 3 thermometers read current room temp as 68°F. That is unacceptable.

So far so good, no issues really, easy to install. The adaptive temp control, isn't particularly great, usually wants to run a bit higher than what id prefer. Even with eco temp set. Overall its a lot better than the old honeywell we had previously.

Love the Nest thermostats. Easy to install, great support of needed. Syncs with google home or Alexa for voice control and your smart phone to control anytime from anywhere.

The Nest Thermostat takes some time to get used to. Not because it is complicated to setup or program, but because it is too simple! I was used to the old programmable thermostats that turned on and off precisely at a specific time whether someone was home or not. The Nest doesn't do that. It builds it's own schedule based on your real-world use and then deviates from that schedule when no one is home. I love how the Nest thermostat communicates with the Nest Protect Smoke Detectors, utilizing them as motion sensors to determine if someone is home or not. It also provides peace of mind that if Carbon Monoxide is detected in the home that the furnace will be shut off in case it is the source.

Fast install with tool came with. Easy setup & use. Love this product!

Great product love how you can link it to your google home and control your temperature from your phone !!

Wish j had bought this sooner! It was extremely easy to install. Love it

Easy to use and love being able to set on ECO mode when away from home!

Best decision i made. Got a 50.00 credit on my light bill so instantly i saw my return in this item. U can set it this device by the app which is amazing especially if ur in the bed or away and u want ur home to be a certain temp before u get up or come home. Love the weather features also

excellent product for the home I recommend it 100%

Great addition to my smart appliances. Everything is easier and automated now