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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 12079 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the ease of use and overall performance of this product, which consistently meets user expectations. Many users appreciate the elegant design and the convenience of smartphone-based remote control and connectivity. While the installation process is widely praised for being straightforward, some users suggest reviewing the compatibility requirements carefully before purchase. Additionally, a small number of customers have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 12,079 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Way cool and its saves you money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was easy to install and our utility company has already provided us with a $125.00 credit for installing it. Functions are user friendly and are more than were expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install, and easy to use. Love the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and was easy to install. Very intuitive to help save on energy costs. And I can make sure my dog is comfortable while I’m at work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Wanted the Ecobee but nothing beats the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so wanted the Ecobee. Got to love the integration with Alexa. However, you need to have the right wiring to support it. Upon that disappointment, decided to go with my trusty Nest. It just simply works, Plus you cant beat its ease of use. So if you dont have the common wire, go with Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to install. It learned our daily routine and sets the temperature according to our presence. The electricity bill has gone down around 15 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to see if it will help on energy usage...so far it is very easy to use..takes time for it to learn your patterns. Like that I can change setting from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 3 out of 5 stars

    Digital thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by what is positive: Nice design Easy to use Connects to wifi Negatives: Difficult to change background color Difficult to register on nest site, the code provided would not get recognized. Had to repeat 4 times and no luck

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Had to get another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for the first floor last month and had to get one for the upstairs. Great device and with the app it is so easy to adjust the temp even when we arent home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a handy person and installation was quite easy. Product does what its supposed to, have had no issues over the time I've owned it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart thermostat. Appears to be working fine. Now sure who's learning more, me or it. Still figuring out how to use the more involved features like Cool to Dry and Home Sense. Very easy to install, just remember if old thermostat has a jumper (between Rh & Rc for example) so does this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product!! I was so excited to purchase this item for my new home. It is amazing. Such easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Well over a year and still working great!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had ZERO problems with our Nest Thermostat. Very easy to install if you have any sort of handyman experience. We noticed a reduction in our utility bill almost immediately. We like the fact that if we return from work, shopping, etc early we can set the thermostat before the drive home, so the temp is already adjusting and the house is comfy before we arrive. Its also nice to be able to adjust temp without getting out of bed. The fact that it works with our Nest Protect Detectors is a great bonus that hopefully we never have to use. But it definitely adds to the value. The only feature that this thermostat is lacking is a "HOLD" feature for any specific temperature. I'm not sure why Nest hasn't updated its app or firmware to add this feature because every programmable thermostat has incorporated this feature for vacations, travel, etc. Other than that we have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ability to control my home heating and air from anywhere. My old wall thermostat had timers and was programable but really hard to use. The Nest is real simple to use, program- and after a while it gets to know your habits and pretty much teaches itself how to keep the home comfortable. I also received a rebate from the gas company which is a bonus. and will be saving overall on my heating and air bill now that I am in control. I have other smart home devices like Wink, Ring and Nest carbon dioxide detector which all work well with one another. 100% happy and would recommend the Nest Thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a regular programable thermostat to this and do not regret it. Nest customer service had me send a picture of the current wiring and then instructed me where to put the wires. Very simple to setup and the app is awesome. It learns how you like temperature in your home throughout the day and programs itself. Bonus: our amazon echo connected to this! We can tell Alexa to adjust the temperature from the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My electric provider offers a $50 rebate for smart thermostats and I stacked it on top of a Best Buy card member offer and online sale price to get it for ~ 1/2 price. Relatively easy setup with removing the old one and installing the Nest. The learning function is ok - we work from home so it wasn’t a game changer. The ability to control from my mobile and the Google Home integration are easily the main reasons why I am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A homeowner's MUST HAVE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a Texas resident or somewhere where you heavily rely on your HVAC unit, then I highly recommend a NEST. It's programmable online, on a smartphone app & everything is so user-friendly. It was a breeze to DIY install. Took no time & you don't have to be a professional electrictian whatsoever. Rather than continue to waste money on a non-programmable thermostat, this is a MUST HAVE. If you want your home set at a particular temp while you're gone, or if you change your mind (or the weather does) then you can simply adjust via the app. So simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Future of AC & Heating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. When out of the house I can control the temperature should I forget or simply wish for it to be warmer/colder when I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the thermostat over the holidays. Easiest thing to install and the fact that we can control it from anywhere. It is going to pay for itself .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install took less than 5minutes, using with the app is great as you can have temp set before you walk in the door. Certainly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is actually more useful in keeping house at desired temp levels in real time. The functionality is fantastic. The ability to change remotely is also great.

    I would recommend this to a friend